Digital Platforms Coordinator

Canadian Cardiovascular Society; Ottawa; Remote; CAD 51,000 - 64,000; Full time

Job summary

Canadian Cardiovascular Society (CCS) is seeking a Digital Platforms Coordinator in Ottawa with remote work options. The role combines business systems and communications to manage CCS and CCF digital properties, member data, and content workflows.

You will oversee WordPress sites, the member portal, and email campaigns, ensuring accuracy, accessibility, and engaging content. Collaboration with two departments is essential for data integrity and project success.

Qualifications

• Post secondary diploma or degree, or equivalent.
• Minimum of three years of experience with website updates, email marketing platforms, and database usage.
• Excellent written communication skills and knowledge of CASL and PIPEDA.
• Excellent knowledge of Microsoft Office programs (Word, Excel, Planner, PowerPoint, Teams) and familiarity with web-based applications.
• WordPress website updates.

Responsibilities

• Coordinate CCS and CCF websites and member portal content.
• Manage WordPress site updates including navigation and page structure.
• Oversee email marketing campaigns and newsletters.
• Maintain data accuracy, governance, and reporting metrics.
• Create training materials for iMIS processes and staff guidance.

Skills

Written communication

CASL & PIPEDA

MS Office

Web-based applications

Bilingual EN/FR

Data governance

Education

Post secondary diploma or degree

Tools

WordPress

Constant Contact

iMIS Rise

Canva

Google Analytics

Job description

Communications Full Time Ottawa, ON Remote $51,200 - $64,000 CAD per year

Position title:Digital Platforms Coordinator
Department: Canadian Cardiovascular Society (CCS)
Reports to:Director, Communications / Director, Business Systems
Location:Ottawa-based, Remote

Position type: Full-time, replacement position
Salary: CAD51,200-64,000

The Canadian Cardiovascular Society (CCS) is seeking a Digital Platforms Coordinator for an integrated role supporting both the Business Systems and Communications teams. This role is responsible for the day-to-day coordination of the CCS & Canadian Cardiovascular Foundation (CCF) websites, CCS member portal, and related digital platforms, with a focus on content management, data accuracy, user support, and system administration.

The core tasks and activities are as follows:

Business Systems

• Managing updates and changes to the CCS member portal(iMIS Rise).
• Maintaining contact data to ensure information staysaccurateand current:
• Monitoring and reporting on newsletter subscriptions/unsubscribes (iMIS and Constant Contact);
• Supporting data corrections for bounced emails; and
• Monitoring and updating data to resolve duplicate accounts.
• Conducting massdataupdatesafter new events or changes to existing lists.
• Monitoringand resolving account issues such as lockouts, incorrect permissions, and access errors for (iMIS Rise) page content.
• Implementingcontrols and procedures to prevent data corruption or inconsistent records, and documenting standards for data entry and system use.
• Creatingdocumentationand short training videos for iMIS processes for staff users.
• Other duties as assigned.

Communications

• Accountable for the day-to-day administration, maintenance, and improvement of the CCS and CCF websitesin WordPress, serving as the main point of coordination for website content and updates:
• Manage website changes across content, navigation, layout, and page structure to keep the site accurate, user-friendly, accessible, and aligned with CCS priorities;
• Coordinate incoming website requests, prioritize updates, and work with internal teams to deliver content and enhancements efficiently and consistently;
• Maintain website standards and governance, including formatting, page structure, content organization, link integrity, and publishing workflows;
• Identify opportunities to improve user experience(UI)and content performance, and recommend practical enhancements based on analytics and stakeholder needs; and
• Support website projects including campaign pages, content migrations, and future redesign or optimization initiatives.
• Support the communications team in formatting and distributing email marketing campaigns and newsletters.
• Track and report monthly metrics for website(s) and email marketing campaigns.
• Other duties as assigned.

Qualifications

Essential Qualifications

• Post secondary diploma or degree, or equivalent.
• Minimum of three (3) years ofexperience related to website updates, email marketing platforms,and database usage.
• Excellent written communication skills and knowledge ofCASL and PIPEDA.
• Excellentknowledge of Microsoft Office programs including MS Word, Excel, Planner, PowerPoint, and Teams and familiarity with web-based applications.
• Website updates (WordPress).

Assets

• Experience using artificial intelligence and automation tools to streamline and enhance newsletter production is considered a strong asset.
• English/French bilingualproficiency.
• Simple graphic design using Canva.
• Data analytics reporting (Google) and digital communications tools.
• Database management(iMIS).
• Email marketing platforms (preferably Constant Contact).

Interpersonal skills

• Self-motivated and proactive, with the ability to work independently, navigate ambiguity, and drive initiatives forward.
• Strong project coordination.
• Demonstrated strong organizational skills, attention-to-detail and time management are essential as the role reports to two departments.
• Excellent judgement, high degree of professionalism and attention to details
• Understanding and desire to maintain quality data.

Working conditions

The CCS is a fully remote organization. Flexibility to periodically work irregular hours and to travel within North America (up to 10 days/year) is required. To find out more information about working with the CCS, please visit our website at https://ccs.ca/work-with-us/ .

About the Canadian Cardiovascular Society (CCS)

The CCS is the national voice for cardiovascular clinicians and scientists, representing more than 2,500 cardiologists, cardiac surgeons, and other heart health specialists across Canada. We advance heart health for all by setting standards for excellence in heart health and care, building the knowledge and expertise of the heart team, and influencing policy and advocating for the heart health of all Canadians.

Our Mission, Vision, and Guiding Principles

Our Mission

We advance heart health for all.

Our Vision of Success

Strong heart teams in a heart-healthy Canada.

• Integrity:We do what we saywe’regoing to do. We hold each other accountable and honor our commitments. We dowhat’sright, even when no one is watching.
• Community:We bring people together. We build relationships and seize opportunities to work together with others who share a common purpose.
• Excellence and Quality:We embrace change and continuously improve ourselves. We seek new and better ways to do our work. We learn from our mistakes.
• Diversity, Equity, Inclusion, and Accessibility:We believe unique voices and experiences make us stronger. We provide opportunities for members and other heart health stakeholders to engage on their terms. We ensure equitable access to CCS opportunities, programs, services, and forums.
• Health:We take care of ourselves and each other. We believe the well-being of members, staff, and the profession is critical to the sustainability of the organization.
• Evidence:We think critically and make evidence-based decisions. We measure, evaluate, and report on our outcomes to drive success.

Commitment to diversity and accessibility

The CCS is an equal opportunity employer. We welcome diversity in the workplace and encourage applications from all qualified candidates including women, members of visible minorities, persons with disabilities and aboriginal peoples.

The CCS is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity, please advise the Society in a timely fashion of any accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

The Canadian Cardiovascular Society may engage artificial intelligence (AI) in job posting dissemination and resume review.