Digital Operations, Senior Associate

PricewaterhouseCoopers LLP; Toronto; Hybrid; CAD 85,000 - 135,000; Full time

Benefits offered by this job

Hybrid work environment

Competitive compensation

Flexible benefits

Total rewards package

Job summary

PwC Canada in Toronto is seeking a Senior Associate in Digital Operations to support client engagements focused on complex operations and planning decision-making. The role emphasizes analytical execution and collaboration with managers to translate planning questions into analytic outputs.

You will build quantitative analyses, apply modeling techniques, and develop analytics code across data from multiple systems, with a focus on improving operational decisions and performance.

Qualifications

• Degree in operations, industrial/systems engineering, computer science, or a closely related quantitative field.
• Minimum of 5 years of experience in a relevant field.
• Experience applying quantitative or analytical techniques to operations, supply chain, or planning problems in defense, manufacturing, or other asset-intensive industries.
• Strong analytical and problem-solving skills with attention to data quality and assumptions.

Responsibilities

• Analytical problem solving and structuring of operational, logistics, and planning challenges as analytical problems under uncertainty.
• Contribute to analysis of trade-offs involving capacity, inventory, risk, service levels, and timing.
• Build and support quantitative analyses including supply chain network and flow analysis, inventory planning under uncertainty, capacity, throughput, and bottleneck analysis.
• Develop and maintain analytics code, models, and supporting documentation.

Skills

Analytical thinking

Problem solving

Communication

Stakeholder management

Team collaboration

Education

Operations/Industrial/Systems Engineering or Computer Science degree

Tools

Python

R

SQL

Optimization solvers

Simulation libraries

Job description

Line of Service Advisory Industry/Sector Not Applicable Specialism Operations Strategy Management Level Senior Associate Job Description & Summary At PwC, our people in operations consulting specialize in providing consulting services on optimizing operational efficiency and effectiveness. These individuals analyze client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance. We are seeking a Senior Associate to support client engagements focused on complex operations and planning decision‑making in highly constrained, mission‑critical environments. This role contributes to both analytical delivery and broader modernization efforts, including process, data, reporting, and system-enabled improvements.

The Opportunity: As a Digital Operations, Senior Associate, unlock your potential and embrace the chance to drive meaningful outcomes that'll elevate your career. You will work closely with Managers and senior team members to translate planning and readiness questions into analytical outputs that inform decision‑making. The role emphasizes strong analytical execution, clear communication of results, and an interest in how analytics is used in real operational decisions.

Your role will include, but isn't limited to: Analytical Problem Solving Support structuring of operational, logistics, and planning challenges as analytical problems under uncertainty. Contribute to analysis of trade‑offs involving capacity, inventory, risk, service levels, and timing. Apply quantitative techniques with appropriate rigor based on guidance from senior team members. Applied Modelling & Analysis Build and support quantitative analyses including Supply chain network and flow analysis, Inventory planning under uncertainty, Capacity, throughput, and bottleneck analysis, Scenario and probabilistic analysis using simulation Support model testing, sensitivity analysis, and validation to ensure outputs are reliable and decision‑relevant. Technology & Tools Develop and maintain analytics code, models, and supporting documentation. Work with data from multiple systems and sources. Support documentation of business rules, data requirements, process flows, and reporting logic. Tools may include Python, R, and SQL; optimization solvers; simulation libraries; and enterprise or cloud data platforms. Follow governed, auditable analytics and documentation practices. Team & Stakeholder Support Work collaboratively within project teams to deliver high-quality analytical outputs. Support preparation of materials and insights for client discussions. Proactively flag data, modelling, or assumption risks to senior team members. Work effectively with both business and technical stakeholders.

What You'll Bring: Your skills, knowledge, and experiences are what set you apart. Here's what we look for: Degree in operations, industrial/systems engineering, computer science, or a closely related quantitative field. A minimum of 5 years of experience in a relevant field. Experience applying quantitative or analytical techniques to operations, supply chain, or planning problems in defense, manufacturing, or other asset‑intensive industries. Strong analytical and problem‑solving skills with attention to data quality and assumptions. Familiarity with enterprise platforms, system integration concepts, data architecture, and digital workflow enablement is an asset. PwC Canada is committed to cultivating an inclusive, hybrid work environment. Exact expectations for your team can be discussed with your interviewer. Additional Requirements Strong collaboration and communication skills, with the ability to simplify complex ideas for non‑technical audiences. This newly created role reflects our commitment to growth and delivering distinctive value for our clients and stakeholders.

The salary range for this position is $84,700 - $134,700. The posted salary range represents the expected hiring range for PwC locations in major city centres. Given our national recruiting approach, ranges may vary for positions in other locations. At PwC Canada, base salary is determined by your skills, experience, qualifications and work location. In addition to base salary, eligible employees may have opportunities to participate in variable incentive pay programs which are designed to reward individual and firm‑wide achievements. We are committed to offering competitive compensation and adhere to all relevant pay transparency legislation. During the hiring process, our Talent Acquisition team will provide details about our comprehensive total rewards package.

Why you'll love PwC We're inspiring and empowering our people to change the world. Powered by the latest technology, you'll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life.

PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity.

Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Data Analytics, Business Performance Metrics, Business Transformation, Change Management, Communication, Creativity, Embracing Change, Emotional Regulation, Empathy, Epic Software, Epic Systems, Inclusion, Intellectual Curiosity, Learning Agility, Logistics Management, Management Consulting, Manufacturing Operations Management, Market Research, Operating Effectiveness Review, Operational Excellence, Operational Performance Management (OPM) {+ 18 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? Yes Government Clearance Required? No Job Posting End Date April 30, 2026

We're committed to providing accommodation throughout the application, interview, and employment process. If you require accommodation to be at your best, please let us know during the application process.

The use of artificial intelligence (AI) in recruiting is just getting started, so we know you have questions about how and why we use it. At certain points during our recruiting process, we rely on AI to improve your experience. This could be during resume review or curating personalized job recommendations, asking you clarifying questions via a chatbot or during our interview scheduling to improve your experience. Our use of AI helps ensure we combat bias by evaluating candidates equally and fairly, without seeing identity information, such as your name, or gender for example). AI also helps us better predict successful hires by reviewing all applicants for a role and the relationship between your skills, experience and likely success at PwC Canada. While AI supports parts of our recruitment process, final hiring decisions always involve human review. For more information about our use and protection of your data, please refer to our Privacy Policy (https://www.pwc.com/ca/en/privacy-policy.html).

Nous tenons à répondre à vos besoins tout au long du processus de demande d’emploi, d’entrevue et d’embauche. Si vous avez besoin de mesures d’adaptation pour être parfaitement à l’aise, faites-le-nous savoir à l’étape de la demande d’emploi. L’utilisation de l’intelligence artificielle (IA) dans le domaine du recrutement en est à ses balbutiements. Nous savons que vous pourriez vous demander comment et pourquoi nous y avons recours. À certains stades de notre processus de recrutement, nous comptons sur l’IA pour améliorer votre expérience. Par exemple, pendant l’examen du curriculum vitæ ou l’élaboration d’une liste de recommandations personnalisées, un agent conversationnel pourrait vous demander des précisions ou fixer avec vous un rendez‑vous pour l’entrevue. L’IA nous aide à mieux lutter contre les préjugés, car l’évaluation des candidats se fait de façon juste et équitable, sans que les informations d’identification comme le nom ou le sexe soient connues. Elle nous permet également de mieux repérer les bons candidats pour un poste et d’évaluer le lien entre leurs compétences, leur expérience et leurs chances de réussir chez PwC Canada. Bien que l’IA facilite certaines étapes de notre processus de recrutement, les décisions finales d’embauche sont toujours prises par des personnes. Pour en savoir plus sur l’utilisation et la protection de vos données personnelles, consultez notre politique sur la protection des renseignements confidentiels (https://www.pwc.com/ca/fr/privacy-policy.html).