Digital Marketing Manager

KITS.com Technologies Inc.; Vancouver; On-site; Full time

Job summary

A leading company in Vancouver seeks to hire a full-time professional to enhance customer retention and revenue growth strategies. The role involves developing marketing campaigns, analyzing performance metrics, and optimizing customer engagement through targeted initiatives. The ideal candidate will have relevant experience and education, with a strong focus on data-driven decision making.

Benefits

Discretionary bonus

Equity match

3 weeks vacation

Extended medical benefits

Onsite gym & paid lunches

Qualifications

• Minimum 1 year experience required in a similar role.
• Post-secondary education in a relevant field.
• Strong knowledge of customer retention strategies.

Responsibilities

• Develop and execute strategies to improve customer retention.
• Launch campaigns to enhance repeat purchases.
• Refine customer segmentation for targeted marketing.
• Evaluate and implement retention marketing tools.
• Analyze campaign performance for insights.

Skills

Customer Retention

Data Analysis

Marketing Strategy

Education

College diploma or certificate (1-2 years program)

Job description

Location: 2633 Nootka St, Unit 110, Vancouver, British Columbia V5M 3M4

Number of Positions: 1

Duration: Permanent, Full-Time

Hours: 40/week

Salary: $38.46/hr

Overtime: As per provincial standards - $57.69/hr after 8 hrs/day, 40 hrs/week

Language of work: English

Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience: Minimum 1-year experience required, meeting the same job description

Benefits:

• Discretionary bonus
• Equity match
• 3 weeks vacation
• Extended medical benefits
• Onsite gym & paid lunches

Job Duties:

Improve Customer Retention Rates

• Develop and execute strategies to increase customer retention and reduce churn across key segments.

Drive Repeat Revenue Growth

• Launch and optimize campaigns aimed at increasing repeat purchases and customer lifetime value.

Segment and Optimize Customer Database

• Continuously refine customer segmentation to enable targeted marketing efforts and improve campaign performance.

Evaluate and Implement Retention Tools

• Identify, assess, and onboard new platforms or technologies that enhance retention marketing capabilities.

Analyze Performance and Report Insights

• Monitor campaign metrics, generate insights, and make data-driven decisions to improve results.