Digital Marketing & Content Manager

A & A Customs Brokers; Vancouver; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading customs brokerage firm is looking for a Digital Marketing & Content Manager to enhance their digital presence across multiple brands. This role involves optimizing websites, managing content, and utilizing advanced SEO techniques to boost traffic and lead generation. Join a forward-thinking team aiming to revolutionize trade tech with innovative solutions and flexible work arrangements.

Benefits

Comprehensive health and wellness benefits plan

Employer-supported retirement contributions

Flexible work arrangements

Qualifications

• Minimum 3-5 years of experience in web management and SEO, preferably in B2B.
• Hands-on expertise in digital marketing tools and analytics.
• Strong ability to work independently in a fast-paced remote environment.

Responsibilities

• Oversee website performance and SEO strategies for four distinct brands.
• Manage content creation and social media strategies to drive engagement.
• Analyze web metrics and implement improvements based on data insights.

Skills

SEO

Content Management

Lead Generation

Web Analytics

Tools

Google Analytics 4

SEMrush

Ahrefs

Mailchimp

Job description

Salary : Competitive, commensurate with experience

Job Description

We are seeking an experienced and performance-driven Digital Marketing & Content Manager to lead the optimization and management of our digital presence across four distinct brands. This is a critical role responsible for ensuring our websites are consistently updated, discoverable, and delivering measurable results in traffic, lead generation, and conversion.

The ideal candidate will bring hands-on expertise in website management, technical and local SEO, Language Engine Optimization (LEO), user journey analysis, and funnel optimization. Experience with tools such as SEMrush (for positioning and technical audits), Ahrefs (for SEO cross-checking), and Screaming Frog (for structural site audits) is highly desired. Familiarity with marketing platforms like Salesforce, HubSpot (aspirational), Google Tag Manager, and email marketing tools such as Mailchimp or Constant Contact will be considered strong assets.

This role reports directly to Anum Rahiman, Director of Growth, and is expected to collaborate with cross-functional teams, manage external vendors, and take complete ownership of web performance as well as content creation and management.

About Us : A&A Customs Brokers

Website :

With over 45 years of expertise, A&A specializes in serving large and enterprise clients, navigating complex customs requirements to ensure smooth, compliant cross-border transactions.

BorderBuddy Customs Brokers

Website :

BorderBuddy caters to individuals, SMBs, and e-commerce clients, offering simple, fast, and digital-focused customs clearance solutions, backed by expert guidance.

Website :

Our trade tech SaaS platform empowers businesses with tools for cross-border shipping, including HS classification, duty and tax calculation, and invoice automation. Zipments is a growing startup in the trade technology space.

Website :

Border Line Up provides real-time border wait times and live camera feeds across the lower mainland

Role Overview

This role is responsible for the strategic and tactical performance of all company websites (A&A, BorderBuddy, Zipments, and Borderlineups) with the goal of increasing visibility, driving organic lead acquisition, and improving overall digital effectiveness. The successful candidate will demonstrate strong technical SEO skills, a deep understanding of web analytics, and a proactive approach to optimizing user experiences and funnel flows.

You will :

• Own and manage all corporate websites lead strategy, updates, optimization, and performance tracking for all four brand sites, ensuring they are accurate, discoverable, fast, and aligned with business goals.
• Own creating and managing all website and social content write, edit, and publish compelling content that maintains a consistent brand voice across all digital channels.
• Own the measurement and analytics of web performance report on rankings, funnel flows, conversions, and lead generation using tools such as Google Analytics 4, Search Console, SEMrush, and Ahrefs.
• Own our social media presence plan, schedule, and execute strategies for growth, engagement, and lead generation across platforms.
• Manage vendor relationships and ensure website and marketing strategies are aligned with broader business goals.

This is an individual contributor role with full ownership of web, SEO, and social performance management. No direct reports.

You will also be responsible for driving lead generation initiatives tailored for BorderBuddy, A&A, and Zipments users.

Key Responsibilities :

• Own and Manage All Corporate Websites

Lead strategy, updates, optimization, and performance tracking for four websites (A&A, BorderBuddy, Zipments, and BorderLineups), ensuring they are accurate, discoverable, fast, and aligned with business goals.

• Content Ownership Across Web and Social

Create, manage, and optimize written and visual content for web pages, blogs, and social platforms, maintaining a consistent brand voice across all channels. Ensure site content is regularly updated, accurate, SEO-optimized, and indexed by search engines and AI platforms (e.g., ChatGPT).

• Own the Measurement and Analytics of Web Performance

Use Google Analytics 4, Search Console, and SEO tools (e.g., SEMrush, Ahrefs, Screaming Frog) to monitor traffic, rankings, conversions, and funnel performance. Generate performance reports and proactively identify and implement CRO (conversion rate optimization) strategies.

• Own Our Social Media Presence

Build and execute social strategies for all brands. Plan, schedule, and publish content. Track engagement, grow reach, and align social efforts with lead generation and marketing campaigns.

• Drive SEO and LEO Performance

Implement technical and on-page SEO strategies, manage schema markup, improve page speed, and optimize for local discoverability to increase organic visibility and traffic.

• Lead Vendor and Partner Coordination

Oversee third-party vendors (e.g., Google Ads agencies, freelancers) and collaborate with in-house teams for design and execution support. Coordinate digital performance efforts through platforms like Salesforce, Google Tag Manager, Mailchimp, and automation tools such as Zapier or Airtable.

• Align Website, Content, and Social Strategies

Ensure consistency and reinforcement across digital channels by aligning website updates, content creation, and social media strategies with broader marketing and business goals.

• Define Success Metrics and Report Progress

Establish and communicate KPIs for SEO, web performance, content, and lead generation. Report regularly on progress and outcomes to leadership.

Job Requirements

• Minimum of 35 years of experience in web management and SEO, preferably in a performance-driven B2B environment
• Demonstrated expertise in Google Analytics 4, Google Search Console, and industry-standard SEO tools (e.g., Ahrefs, SEMrush, Moz, Screaming Frog)
• Strong understanding of technical SEO, local search optimization, schema markup, and page speed optimization
• Proven ability to improve site performance through funnel optimization and CRO (conversion rate optimization) techniques
• Experience managing websites built exclusively on Webflow, with the ability to independently update content and make structural changes.
• Comfortable interpreting data to drive strategic decisions and reporting on KPIs to leadership
• Experience collaborating with internal creative teams and external marketing vendors
• Experience creating and managing brand-aligned content for web and social media, including strategy, copywriting, and post scheduling
• Experience with marketing tools such as Salesforce, Google Tag Manager, and email marketing tools (Mailchimp or Constant Contact) is preferred
• Familiarity with automation tools like Zapier or Airtable is a plus
• Highly organized, self-motivated, and capable of working independently in a fast-paced remote environment
• Familiarity with the customs brokerage, logistics, or eCommerce industries is an asset

Compensation & Employment Type

• Employment Type : Full-Time
• Location : Remote
• Compensation : Competitive, commensurate with experience
• Benefits : Comprehensive health and wellness benefits plan, employer-supported retirement contributions, and flexible work arrangements

Why Join Us?

• Take ownership of digital strategy across three growing and innovative brands
• Join the Growth of a Cutting-Edge SaaS Product! Zipments stands at the forefront of innovation, fueled by substantial investments in technology, automation, and AI. We're not just envisioning modernizationwe're actively bringing it to life.
• Work at the intersection of trade tech, logistics, and SaaS in a space primed for disruption and growth
• Join a team that values autonomy, results, and forward-thinking strategies
• Contribute to meaningful projects with direct visibility into business outcomes
• Customs brokerage is a traditional and slow-moving industry, but were here to revolutionize it with cutting-edge solutions and forward-thinking strategies
• Enjoy the flexibility of working from home, empowering you to balance work and life effectively.
• Access a comprehensive group benefits plan and EAP that supports your well-being.
• Secure your financial future with employer-supported retirement contributions.
• Youll shape our brand voice across web and social, making a visible impact on how we show up digitally every day

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