Digital Health IT Cutover Lead

Chrome Technologies; Montreal; Hybrid; CAD 85,000 - 120,000; Full time

Job summary

Chrome Technologies in Montreal is seeking a Digital Health-IT Cutover Coordinator to join our team on a permanent, hybrid basis. You will lead complex cutover activities for EHR implementations and coordinate with CHR, vendors, and Santé Québec to ensure a smooth go-live and immediate post-go-live period.

The role requires strong project management, excellent communication, and the ability to manage timelines under pressure in a healthcare environment.

Qualifications

• Experience managing cutover activities for EHR implementations.
• Strong knowledge of healthcare operations and clinical workflows.
• Proven project management experience in large-scale system deployments.
• Exceptional organizational, communication, and stakeholder management skills.
• Ability to manage complex timelines in high-pressure go-live environments.

Responsibilities

• Coordinate and plan application cutover activities.
• Collaborate with CHR cutover lead, vendors, and Santé Québec to align pre-go-live, go-live and post-go-live tasks.
• Support project managers in developing and implementing cutover plans.
• Maintain regular follow-up with the CHR cutover lead and stakeholders.
• Document cutover plans, playbooks, and lessons learned.
• Track and report cutover progress and readiness to leadership.

Skills

Cutover management

Healthcare operations

PM experience

Stakeholder management

Timeline management

Job description

We are looking for a Digital Health-IT Cutover Coordinator to join our team of consultants in our Montreal office on a permanent basis.

This is a hybrid position and will be performed in an English-speaking environment.

As a Chrome Technologies consultant, the successful candidate will work with our clients to deliver the projects they have entrusted to us.

The DH-IT Cutover Coordinator will be primarily responsible for the following activities:

1. Coordination and tracking of activities related to application decommissioning.
2. Access Management to decommissioned applications.
3. Deactivation of application interfaces.
4. Participation in the strategy for migrating or converting patient numbers to the new index.
5. Participation in the strategy for migrating to new locations in Arc application (ref. CHR).
6. Mobilization of application vendors for the cutover period.
a. Plan, including detailed activities, sequencing, and dates.
b. RACI
7. Liaison with the CHR (Connected Health Record) cutover lead.
8. Any other activities related to the application cutover.

Key Responsibilities

Cutover Planning & Execution:
- Deliver the activities identified in the Role Summary section.
- In close collaboration with the CHR cutover lead, the cutover team, Digital Health and IT teams, vendors, and Santé Québec, coordinate all application-related pre-go-live, go-live, and immediate post-go-live cutover activities.
- Support DH-IT project managers in developing and implementing cutover plans.
- Maintain regular follow-up with the CHR cutover lead.

Project Coordination:
- Collaborate with IT teams, Digital Health teams, application vendors, and Santé Québec to document and align the cutover plans under this role's responsibility.
- Ensure clear communication of cutover milestones, expectations, and status updates to stakeholders.
- Facilitate cross-functional cutover meetings and readiness reviews.

Risk & Issue Management:
- Identify cutover risks, dependencies, and potential conflicts.
- Develop mitigation strategies and escalate issues as needed.
- Monitor readiness checkpoints to ensure timelines remain on track.

Operational Readiness:
- Ensure all stakeholders, including CIUSSS, Harris, vendors, and Santé Québec, are ready and clearly understand their roles and responsibilities.
- Validate completion of required cutover tasks prior to activation.

Reporting & Documentation:
- Track and report related cutover progress, risks, and readiness status to leadership.
- Maintain detailed documentation of cutover plans, playbooks, and lessons learned.

Required Qualifications:

- Experience managing cutover activities for other EHR implementations.
- Strong knowledge of healthcare operations and clinical workflows.
- Proven project management experience in large-scale system deployments.
- Exceptional organizational, communication, and stakeholder management skills.
- Ability to manage complex timelines in high-pressure go-live environments.


Preferred Qualifications:

- EHR implementation experience in a hospital or health system setting.
- PMP certification or equivalent project management training.