Digital Fundraising Officer

Applications will be accepted until 9:00am EDT on Tuesday, 22 April 2025

A detailed job description is available HERE.

Salary Grade: Level 14 - $70,676 in starting year

At the core of Doctors Without Borders/Médecins Sans Frontières (MSF) Canada is a commitment to medical ethics, independence, neutrality, and impartiality. We go where people’s medical needs are greatest. These ideals have driven every aspect of our work since MSF was established in 1971.

The Digital Fundraising Officer is a position on MSF Canada’s Integrated Fundraising team, reporting to the Senior Manager Integrated Campaigns, a team that is collectively responsible for all of MSF Canada’s digital fundraising presence.

MSF Canada is looking for someone who will be responsible for:

1. Project managing MSF Canada’s digital fundraising activities across all digital channels and platforms, from initial brief to final delivery, with emphasis on Email and Organic Web.
2. Managing external vendors to ensure the timely execution of campaigns that are on budget and aligned with MSF brand guidelines and principles.
3. Supporting the management of online fundraising platforms/systems and online conversion strategies across MSF-C donation forms.
4. Building networks with key individuals from charity and commercial sector digital marketing to gain market intelligence, expert advice, and assistance; keeping up to date with developments and trends in digital marketing/fundraising; actively participating in MSF International digital fundraising working group.

The successful candidate will bring to MSF Canada:

1. Alignment with MSF values, including principles of equity, diversity, and inclusion.
2. Education or training in digital fundraising, digital marketing, digital communications, or a related field.
3. Proficiency in English, with strong copywriting/editing skills.
4. Professional experience in the fields of digital marketing, digital fundraising, or digital communications.
5. Demonstrated experience managing digital projects from website implementation, donation forms tests, digital campaigns – including SEO/SEM, email, social media, advertising, etc.
6. Demonstrated proficiency with digital marketing tools such as email marketing tools, online gateways and payment methods, digital marketing, SEOs and Analytics tools, CRM, and website integration (e.g., Luminate Online), coding and segmentation systems and procedures.
7. Experience in optimizing UX and CRO.
8. Experience with A/B and multivariate experiments.
9. Familiarity with common web languages (e.g., HTML, CSS).

MSF Canada will provide:

1. Starting 4 weeks' vacation per year.
2. Access to an Employee and Family Assistance Program (EFAP).
3. Flexible work hours and a hybrid working model (minimum 40% in office).
4. An accessible, open concept, shared office space with bookable workstations (consisting of sit/stand desks, swivel chair, laptop with dock and double monitors) and various sized meeting rooms.
5. A commitment to incorporating equity, diversity, and inclusion in everything.
6. 5% RRSP contributions (no employee matching required).
7. Health Spending Account.
8. Lifestyle Spending Account.
9. Group insurance (Life, Dependent Life, AD&D).
10. Peace of Mind plan (prescription drug coverage, accidental dental, hospital care, etc.).
11. A positive and innovative office culture based on core values of humanity, integrity, and results.

Candidates must be legally authorized to work in Canada; MSF Canada is not able to support or relocate candidates from outside Canada.

NOTE: Any questions or concerns regarding accommodation and accessibility may be addressed to ask.hr@toronto.msf.org.