Digital Counsellor

TELUS; Winnipeg; Remote; CAD 60,000 - 80,000; Full time

Job summary

TELUS Health is seeking a Counsellor or Social Worker to provide digital counselling within their Employee Assistance Program in Manitoba. This role is fully remote and focuses on supporting clients facing various life challenges using a strengths-based approach. Candidates should possess a Master's degree and relevant registration, with the flexibility to manage a large client volume and high-risk cases.

Benefits

Flexible benefit plan from day 1

Paid time off including vacation and professional development days

Clinical Supervision & career growth opportunities

Clinical Excellence bonus incentive

Professional membership renewal allowance

Qualifications

• Master's Degree in Counselling, Psychology, or Social Work required.
• Registration with a Professional College or Association is mandatory.
• Experience managing high-risk cases preferred.

Responsibilities

• Provide digital counselling services for EAP clients in Manitoba.
• Engage in solution-focused therapy for clients facing complex challenges.
• Manage administrative tasks as per clinical models.

Skills

Solution-focused therapy

Time-management

Strength-based approach

Education

Master's Degree in Counselling, Psychology, or Social Work

Job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Counsellor or Social Worker

Anywhere Manitoba

Permanent Full Time, Fully remote

Summary:

Reporting to the Regional Clinical Manager, you will be providing digital counselling services for TELUS health Employee Assistance Program (EAP) clients in the province of Manitoba.

Our Counsellors:

• Engage in solution-focused therapy, supporting a range of clients dealing with complex life challenges
• Support clients in taking an active role in the change process by working from a strength-based approach
• Provide excellent clinical services and embrace the TELUS Health culture of continuous learning
• Manage the administrative requirements as dictated by TELUS Health's clinical models
  
  
  

Core qualifications and skills we are looking for:

• Master’s Degree in Counselling, Psychology, Social Work
• Registration with Professional College or Association;
• Ability to set short term objectives and use a solution focused approach;
• Ability to clinically manage high-risk cases, including clients who are a threat to self or others;
• Excellent time-management skills with the ability to handle a large volume of clients;
• Previous counselling experienced working with professionals an asset
  
  
  

What TELUS Health can offer you:

• A flexible benefit plan from day 1
• Paid time off including vacation, well-being, & professional development days
• Clinical Supervision & career growth opportunities
• Clinical Excellence bonus incentive
• Professional membership renewal allowance
• Access to TELUS Health EFAP & Virtual Wellbeing services
  
  
  

A Bit About Us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.