Digital Communications Advisor - Corporate Services

Graham Contracting, Ltd.; Calgary; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is looking for a Digital Communications Advisor to enhance their internal and external communication strategies. This role involves managing the intranet, utilizing various digital tools, and developing engaging content to foster communication across teams. Join a collaborative environment that values safety, diversity, and continuous learning. With a focus on innovation, this position offers the chance to make a significant impact on the organization’s communication efforts and contribute to a thriving workplace culture. If you're passionate about digital communications and eager to support a dynamic team, this could be the perfect opportunity for you.

Qualifications

• 5-8 years of experience in internal and external communications.
• Strong analytical skills and ability to interpret data.
• Technical proficiency in various communication platforms.

Responsibilities

• Manage and evolve the intranet to enhance user experience.
• Support communications strategy through digital channels.
• Develop relationships with stakeholders and provide training.

Skills

Communications Planning

Relationship Management

Data Analytics

Project Management

Writing and Proofreading

Technical Skills

Education

University degree in Communications

Public Relations

Journalism

Tools

SharePoint

MS Teams

Viva Engage

Adobe Creative Suite

Job description

Digital Communications Advisor - Corporate Services

Location: Calgary, AB, CA

Graham is an employee-owned construction solutions partner that services the buildings, industrial, infrastructure, water and project finance sectors. We deliver lasting value for our clients through meticulous planning and scheduling, while upholding rigorous safety and quality standards. With offices throughout North America, our passionate and knowledgeable teams deliver projects that enable communities to thrive and people to live, work, move and grow in a rapidly changing world. With over nine decades of experience, Graham has the resources, capacity and expertise to undertake projects of every scope, scale and complexity. Join our team to deliver a better tomorrow.

We are seeking top-tier talent to join our Corporate Services team and support our construction operations by applying your expertise to various Corporate Services business initiatives. As a member of this collaborative team, you can expect a safe, diverse and inclusive environment, and ongoing learning and career development opportunities.

About the role

Reporting to the Communications Director, the Digital Communications Advisor is responsible for the delivery of communications planning and tactics in support of the overall communication strategy. The incumbent contributes to and ensures Graham’s communications standards and brand standards are adhered to consistently across various digital channels. Staying close to the business, the advisor uses strong relationship management and planning skills to determine and oversee the execution of annual and initiative plans, specifically related to Graham’s intranet and digital communications tools.

As a Digital Communications Advisor at Graham you will:

• In consultation with key stakeholders, responsible for the overall communications technology strategy, focusing on the daily maintenance and content management of the intranet platform, including governance, site architecture, data analytics, and facilitation of the set-up of pages and communities.
• Manage and evolve the intranet:
  • Create intuitive and engaging user experience by ensuring content and site design are relevant, up-to-date and easy to navigate.
  • Work with an external vendor to implement future phases of our intranet.
  • Deeply understand Graham’s audience segments for the creation and maintenance of distribution lists to target content across various channels.
  • Work with the Data Analytics team to enhance our digital metrics.
  • Track and analyze digital engagement metrics and use insights to guide strategy and improve content performance.
  • Identify areas to increase value, mitigate issues and collaborate with IT/EA to bring solutions for internal communications team.
  • Represent Communications on the intranet Change Advisory Committee (quarterly meetings).
• Support the broader Communications strategy through employing and managing digital channels (SparrowConnected, Teams, SharePoint pages, Viva Engage and other systems/tools to be determined).
• Support initiatives by providing communications expertise in digital tools and provide recommendations, where required.
• Develop and facilitate training for digital communications channels and support content owners as required.
• Help to identify emerging opportunities for internal communications and digital channels as well as challenges that require proactive communication.
• Develop and manage relationships with key stakeholders across corporate and operational teams as well as external vendors.
• When required, support and backfill for internal communications advisors.
• Advise leaders in the organization on internal and external communication initiatives.

Qualifications/Experience

• University degree in Communications, Public Relations, or Journalism is required.
• 5 – 8 years of relevant experience in a medium to large organization (1000+ employee base).
• Experience with internal and external communications, communications planning and implementation, and project management.
• Ability to apply analytical tools and interpret data.
• Strong technical skills across multiple communication platforms, such as SharePoint, MS Teams, Viva Engage, and intranet platforms.
• Strong writing and proofreading skills and close attention to detail.
• Experience with geographically diverse organizations.
• Ability to manage multiple projects and deadlines.
• Experience with Adobe Creative Suite, specifically InDesign, Photoshop, and Illustrator.

If this sounds like you, then Graham may be the right fit. Apply today.

Graham is an Equal Opportunity Employer, and employment selection decisions are based on merit, qualifications, and abilities. Graham does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other characteristic protected by country, regional or local law.

No unsolicited resumes or phone inquiries from agencies, thank you.