Digital Business Analyst, Global Wealth Management Digital - Bilingual English/Spanish

Scotiabank; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

Scotiabank in Toronto seeks a Digital Business Analyst to join the Global Wealth Management Digital Product Team to translate product strategies into actionable requirements. You will collaborate with product owners, design, and engineering to shape client-facing platforms and ensure value delivery.

You will gather requirements, write detailed user stories, refine acceptance criteria, and support backlog grooming, while working across stakeholder groups to drive digital transformation in a

Qualifications

• A University degree, college diploma or equivalent experience.
• Bilingual - Fluent in English & Spanish is required
• 3 years of experience as a Business Analyst or Business Systems Analyst in complex, enterprise environments
• Strong financial services industry experience is preferred
• Proven experience with customer journey mapping, story mapping, and value-driven backlog design
• The ability to think holistically across channels, systems, and user personas
• Excellent written and verbal communication skills, with the ability to tailor messages to stakeholders and operational audiences
• Experience facilitating workshops, working sessions, and cross-functional discussions
• Experience in illustrating/documenting business processes
• Training / experience in Agile working models
• Experience in writing user stories and documenting acceptance criteria
• Demonstrated superior computer skills, including MS Visio, MS Excel, MS Word, MS PowerPoint, and Atlassian product suite (Jira, Confluence)
• The ability to present and tailor the message and delivery based on the audience
• Detailed oriented
• Knowledge of Wealth Management concepts an asset (financial planning, estate planning, investments etc.)
• Familiarity with client facing applications is an asset

Responsibilities

• Gather, analyze, and document detailed business, functional, and non-functional requirements from stakeholders
• Translate high-level Product Briefs from the Senior Digital Product Owner into detailed user stories
• Define precise and testable acceptance criteria for each user story
• Analyze and model existing Business and Agile Scrum processes to identify inefficiencies and opportunities for improvement
• Work with the technical team to understand system capabilities and constraints
• Clearly communicate trade-offs, impacts, and dependencies in business and end user terms
• Act as a bridge between the business stakeholders and the technical team, ensuring clear and consistent communication
• Work closely with the Design team to ensure that the visual design and user experience are accurately translated into functional specifications and acceptance criteria
• Facilitate workshops and meetings to elicit requirements and build consensus among stakeholders in partnership with the Senior Digital Product Owner
• Report to the Senior Manager, Business Analyst and support Senior Product Owners by refining the product backlog and ensuring user stories are ready for development
• Participate actively in agile ceremonies such as sprint planning, daily stand-ups, story refinement and retrospectives
• Clarify requirements and answer questions from the Development, Design and QA teams throughout the sprint

Skills

Business Analysis

Agile

User stories

Acceptance criteria

Stakeholder management

Facilitation

Jira

Confluence

MS Visio

MS Excel

Communication

Education

University degree or college diploma or equivalent experience

Tools

Jira

Confluence

MS Visio

MS Excel

MS Word

PowerPoint

Job description

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Requisition ID: 271223
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

We are recruiting for a Digital Business Analyst to join our Global Wealth Management (GWM) Digital Product Team. This role will work closely with all areas of GWM to deliver strategic initiatives that enhance the digital Wealth client experience and drive digital transformation.

As a Digital Business Analyst, you will report to the Senior Manager, Business Analyst and play a critical role in shaping client-facing authenticated platforms by translating digital product strategies into actionable requirements. You will ensure Engineering and Design teams have the clarity needed to build the right solutions that deliver value to clients and the Business.

Is this role right for you? In this role you will:

• Gather, analyze, and document detailed business, functional, and non-functional requirements from stakeholders
• Translate high-level Product Briefs from the Senior Digital Product Owner into detailed user stories
• Define precise and testable acceptance criteria for each user story
• Analyze and model existing Business and Agile Scrum processes to identify inefficiencies and opportunities for improvement
• Work with the technical team to understand system capabilities and constraints
• Clearly communicate trade-offs, impacts, and dependencies in business and end user terms
• Act as a bridge between the business stakeholders and the technical team, ensuring clear and consistent communication
• Work closely with the Design team to ensure that the visual design and user experience are accurately translated into functional specifications and acceptance criteria
• Facilitate workshops and meetings to elicit requirements and build consensus among stakeholders in partnership with the Senior Digital Product Owner
• Report to the Senior Manager, Business Analyst and support Senior Product Owners by refining the product backlog and ensuring user stories are ready for development
• Participate actively in agile ceremonies such as sprint planning, daily stand-ups, story refinement and retrospectives
• Clarify requirements and answer questions from the Development, Design and QA teams throughout the sprint

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:

• A University degree, college diploma or equivalent experience
• Bilingual - Fluent in English & Spanish is required
• 3 years of experience as a Business Analyst or Business Systems Analyst in complex, enterprise environments
• Strong financial services industry experience is preferred
• Proven experience with customer journey mapping, story mapping, and value-driven backlog design
• The ability to think holistically across channels, systems, and user personas
• Excellent written and verbal communication skills, with the ability to tailor messages to stakeholders and operational audiences
• Experience facilitating workshops, working sessions, and cross-functional discussions
• Experience in illustrating/documenting business processes
• Training / experience in Agile working models
• Experience in writing user stories and documenting acceptance criteria
• Demonstrated superior computer skills, including MS Visio, MS Excel, MS Word, MS PowerPoint, and Atlassian product suite (Jira, Confluence)
• The ability to present and tailor the message and delivery based on the audience
• Detailed oriented
• Knowledge of Wealth Management concepts an asset (financial planning, estate planning, investments etc.)
• Familiarity with client facing applications is an asset

What’s in it for you?

We are an innovative digital team who helps the business transform how our employees around the world work with and support their clients
We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
You'll get to work with and learn from diverse industry leaders
We foster an environment of innovation and continuous learning

Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know.

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