Digital Business Analyst, Global Wealth Management Digital

Scotiabank; Toronto; Hybrid; CAD 90,000 - 120,000; Full time

Job summary

Scotiabank’s Global Wealth Management Digital team seeks a Digital Business Analyst to translate product strategies into actionable requirements and collaborate with Engineering, Design, and stakeholders to deliver client-focused digital solutions.

You will gather and document requirements, define acceptance criteria, and help refine the backlog through agile ceremonies, bridging business needs with technical delivery to enhance the Wealth client experience.

Qualifications

• University degree or equivalent experience.
• 0
• 3 years of experience as a Business Analyst in complex environments.
• Financial services experience is preferred.
• Experience with customer journey mapping, story mapping, and backlog design.
• Ability to think holistically across channels, systems and personas.
• Strong written and verbal communication, tailoring to stakeholders.

Responsibilities

• Gather, analyze, and document detailed business, functional, and non-functional requirements from stakeholders.
• Translate high-level Product Briefs into detailed user stories.
• Define precise and testable acceptance criteria for each user story.
• Model existing Business and Agile Scrum processes to identify inefficiencies.
• Work with the technical team to understand system capabilities and constraints.
• Communicate trade-offs, impacts, and dependencies in business terms.
• Bridge between business stakeholders and the technical team.
• Collaborate with Design to translate visuals into functional specs and criteria.
• Facilitate workshops to elicit requirements and build consensus.
• Support backlog refinement and ensure stories are ready for development.
• Participate in sprint planning, daily stand-ups, and retrospectives.
• Clarify requirements to Development, Design, and QA throughout sprints.

Skills

Requirements gathering

User stories

Acceptance criteria

Agile ceremonies

Stakeholder communication

Business analysis

Cross-functional collaboration

Financial services experience

Jira

Confluence

Visio

MS Excel

MS Word

MS PowerPoint

Wealth management knowledge

Spanish language

Education

University degree or equivalent experience

3 years of experience as a Business Analyst

Financial services experience preferred

Tools

Jira

Confluence

MS Visio

MS Excel

MS Word

MS PowerPoint

Job description

Select how often (in days) to receive an alert:

Select how often (in days) to receive an alert:

Please be advised that our Careers site will be unavailable from November 28 at 12am ET to November 29 12am ET for scheduled system maintenance.

Title: Digital Business Analyst, Global Wealth Management Digital

Requisition ID: 269647

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

We are recruiting for a Digital Business Analyst to join our Global Wealth Management (GWM) Digital Product Team. This role will work closely with all areas of GWM to deliver strategic initiatives that enhance the digital Wealth client experience and drive digital transformation.

As a Digital Business Analyst, you will report to the Senior Manager, Business Analyst and play a critical role in shaping client-facing authenticated platforms by translating digital product strategies into actionable requirements. You will ensure Engineering and Design teams have the clarity needed to build the right solutions that deliver value to clients and the Business.

Is this role right for you? In this role you will:

• Gather, analyze, and document detailed business, functional, and non-functional requirements from stakeholders
• Translate high-level Product Briefs from the Senior Digital Product Owner into detailed user stories
• Define precise and testable acceptance criteria for each user story
• Analyze and model existing Business and Agile Scrum processes to identify inefficiencies and opportunities for improvement
• Work with the technical team to understand system capabilities and constraints
• Clearly communicate trade-offs, impacts, and dependencies in business and end user terms
• Act as a bridge between the business stakeholders and the technical team, ensuring clear and consistent communication
• Work closely with the Design team to ensure that the visual design and user experience are accurately translated into functional specifications and acceptance criteria
• Facilitate workshops and meetings to elicit requirements and build consensus among stakeholders in partnership with the Senior Digital Product Owner
• Report to the Senior Manager, Business Analyst and support Senior Product Owners by refining the product backlog and ensuring user stories are ready for development
• Participate actively in agile ceremonies such as sprint planning, daily stand-ups, story refinement and retrospectives
• Clarify requirements and answer questions from the Development, Design and QA teams throughout the sprint

Do you have the skills that will enable you succeed in this role? – We’d love to work with you if you have:

• A University degree, college diploma or equivalent experience
• 3 years of experience as a Business Analyst or Business Systems Analyst in complex, enterprise environments
• Strong financial services industry experience is preferred
• Proven experience with customer journey mapping, story mapping, and value-driven backlog design
• The ability to think holistically across channels, systems, and user personas
• Excellent written and verbal communication skills, with the ability to tailor messages to stakeholders and operational audiences
• Experience facilitating workshops, working sessions, and cross-functional discussions
• Experience in illustrating/documenting business processes
• Training / experience in Agile working models
• Experience in writing user stories and documenting acceptance criteria
• Demonstrated superior computer skills, including MS Visio, MS Excel, MS Word, MS PowerPoint, and Atlassian product suite (Jira, Confluence)
• The ability to present and tailor the message and delivery based on the audience
• Detailed oriented
• Knowledge of Wealth Management concepts an asset (financial planning, estate planning, investments etc.)
• Familiarity with client facing applications is an asset
• Spanish language fluency is an asset

What’s in it for you?
We are an innovative digital team who helps the business transform how our employees around the world work with and support their clients
We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
You’ll get to work with and learn from diverse industry leaders
We foster an environment of innovation and continuous learning

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone.

If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know.

We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Job Segment: Business Analyst, Systems Analyst, User Experience, Quality Assurance, Technology, Finance