Dietary Worker - HALDIMAND WAR MEM HOSPITAL

Aramark Canada; Dunnville; On-site; CAD 35,000 - 48,000; Full time

Job summary

Aramark Canada is seeking a dedicated Dietary Worker for a role at Haldimand War Memorial Hospital. In this entry-level position, you will provide essential support to patients, liaising with healthcare staff to ensure nutrition needs are met. Ideal candidates should have experience in customer service and be adaptable to a fast-paced, technology-driven environment.

Qualifications

• Prior customer service and/or call center experience preferred.
• Experience in food service or related field preferred.
• Ability to communicate fluently in English; multilingual a plus.

Responsibilities

• Provides patient support and assists with meal services.
• Handles customer service tasks such as answering calls and taking orders.
• Maintains compliance with operational standards and regulations.

Skills

Customer Service

Communication

Flexibility

Technology Usage

Education

High School Diploma

Job description

Dietary Worker - HALDIMAND WAR MEM HOSPITAL

Join to apply for the Dietary Worker - HALDIMAND WAR MEM HOSPITAL role at Aramark Canada

Dietary Worker - HALDIMAND WAR MEM HOSPITAL

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Join to apply for the Dietary Worker - HALDIMAND WAR MEM HOSPITAL role at Aramark Canada

Job Description

The Dietary Worker provides patient support via phone and software systems and serves as a liaison to other departments regarding patient meal services. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.

Job Description

The Dietary Worker provides patient support via phone and software systems and serves as a liaison to other departments regarding patient meal services. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.

Job Responsibilities

• Maintains friendly, efficient, positive customer service demeanor toward customers, clients, and co-workers.
• Adaptable to customer needs.
• Responsible for patient customer service functions of answering phones, taking menu orders, answering questions or if unable to answer, appropriately directing calls from patients as it relates to their meal or other nutritional needs
• Uses software to record patient orders
• Maintains general knowledge of therapeutic diets to ensure meal orders are processed accurately
• Works closely with doctors, nurses, and the Food & Nutrition team to ensure accurate patient nutrition
• Maintains the privacy, safety, and dignity of each customer by observing client confidentiality and by closely adhering to safety and sanitation standards
• Maintains compliance with ARAMARK?s standards of operation. Adheres to ARAMARK?s Business Conduct Policy at all times. Maintains all records and reports to ensure compliance with all local, state, and federal regulations and codes.
  
  

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Previous customer service and/or call center experience preferred
• Experience in food service, as a dietary clerk, or in a related field preferred
• Needs to communicate fluently in the English language, bilingual or multilingual a plus.
• Ability to stay calm under pressure.
• Comfort with using technology including web-based software, keyboard, and telephone headset for the majority of shift. Typical typing of 35 ? 45 wpm.
• Must be flexible and adaptable to change.
  
  

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Food and Beverage Services

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