Dietary Aide

Chartwell Retirement Residences; Mississauga; On-site; CAD 32,000 - 42,000; Full time

Job summary

Chartwell Retirement Residences is seeking a Dietary Aide to assist in the preparation and serving of meals and providing catering services for residents and events.

Responsibilities include preparing food for serving, ensuring resident satisfaction with meals, addressing concerns within authority, and supporting setup, service and teardown at catered events. The role emphasizes professional communication and customer-service excellence with residents, families and volunteers.

Qualifications

• Secondary school education or equivalent.
• Food Safe Level 1 and Smart Serve certificates are preferred.
• First Aid certificate is preferred.

Responsibilities

• Prepares food for serving to residents.
• Ensures resident satisfaction with meal service.
• Responds to resident or family concerns and escalates when needed.
• Sets up, serves and tears down catering events.
• Communicates courteously with residents, families, visitors and volunteers.

Skills

Food service experience

Empathy

Interpersonal skills

English proficiency

Time management

Conflict resolution

Education

High school diploma or equivalent

Food Safe Level 1 (preferred)

Smart Serve (preferred)

First Aid (preferred)

Job description

Job Description

The Dietary Aide is responsible for assisting in the preparation and serving of meals and providing catering services, ensures work areas are maintained in a safe and sanitary condition and assists in maintaining a safe and secure environment for residents, visitors and other staff members.

The Dietary Aide is responsible for assisting in the preparation and serving of meals and providing catering services, ensures work areas are maintained in a safe and sanitary condition and assists in maintaining a safe and secure environment for residents, visitors and other staff members.

The responsibilities of the role include but are not limited to:

• Prepares food for serving to residents;
• Ensures resident satisfaction with meal service;
• Responds to resident or family member concerns and ensures appropriate action is taken within decision-making authority and/or brings to the attention of the Food Services Manager/Food and Beverage Manager;
• Performs the set-up, serving and tear down services at booked catering events;
• Effectively communicates and interacts with residents, family members, visitors and volunteers in a courteous and professional manner. Projects an appropriate image and focuses on customer service excellence.

The ideal candidates will possess:

• Previous food services experience in a retirement residence, long term care residence or other hospitality environment;
• Completion of secondary school education or equivalent;
• Food Safe Level 1 Certificate is preferred;
• Smart Serve Certificate is preferred;
• First Aid Certificate is preferred;
• Ability or read, write and follow written and verbal instructions in English;
• Demonstrated empathy and understanding of the needs of seniors;
• Effective interpersonal and conflict resolution skills;
• Ability to organize work and work under strict time constraints.

About Us

At Chartwell, we’re all about Making People’s Lives BETTER: the lives of our residents and their families, and the lives of our employees. Join an exceptional group of diverse, inspiring, and caring people who are empowered to provide personalized, human experiences for our residents and staff through the connections they make every day within our communities.

Chartwell’s commitment to diversity and inclusivity is a commitment to hiring people whose skills and abilities contribute the most to the success of the organization and who reflect the communities in which we live and work. We are an equal opportunity employer and welcome applications from a wide range of qualified candidates, including people with disabilities. If you have questions or require assistance with the application process, please email [e-mail] or call 1-888-663-6448.

Chartwell may use artificial intelligence to assist in screening and assessing applicants for this position.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.