Dietary Aide

Chartwell Retirement Residences; Belleville; On-site; CAD 30,000 - 50,000; Full time

Job summary

An established industry player in senior living is seeking a dedicated Dietary Aide to enhance the dining experience for residents. This role involves preparing and serving meals, ensuring safety and cleanliness in work areas, and providing exceptional customer service. The ideal candidate will possess previous food service experience, a strong understanding of seniors' needs, and excellent interpersonal skills. Join a compassionate team that values diversity and inclusivity, and make a meaningful impact in the lives of residents and their families. This is a fantastic opportunity to work in a supportive environment where your contributions truly matter.

Qualifications

• Experience in food services within a retirement or hospitality environment.
• Ability to follow written and verbal instructions in English.

Responsibilities

• Prepare and serve meals while ensuring resident satisfaction.
• Communicate effectively with residents and family members.

Skills

Interpersonal Skills

Conflict Resolution

Customer Service Excellence

Empathy towards Seniors

Education

Completion of Secondary School Education

Food Safe Level 1 Certificate

Smart Serve Certificate

First Aid Certificate

Job description

Job Description

The Dietary Aide is responsible for assisting in the preparation and serving of meals and providing catering services, ensuring work areas are maintained in a safe and sanitary condition and assisting in maintaining a safe and secure environment for residents, visitors, and other staff members.

The responsibilities of the role include but are not limited to:

• Prepares food for serving to residents;
• Ensures resident satisfaction with meal service;
• Responds to resident or family member concerns and ensures appropriate action is taken within decision-making authority and/or brings to the attention of the Food Services Manager/Food and Beverage Manager;
• Performs the set-up, serving, and tear down services at booked catering events;
• Effectively communicates and interacts with residents, family members, visitors, and volunteers in a courteous and professional manner. Projects an appropriate image and focuses on customer service excellence.

The ideal candidates will possess:

• Previous food services experience in a retirement residence, long-term care residence, or other hospitality environment;
• Completion of secondary school education or equivalent;
• Food Safe Level 1 Certificate is preferred;
• Smart Serve Certificate is preferred;
• First Aid Certificate is preferred;
• Ability to read, write, and follow written and verbal instructions in English;
• Demonstrated empathy and understanding of the needs of seniors;
• Effective interpersonal and conflict resolution skills;
• Ability to organize work and work under strict time constraints.

About Us

At Chartwell, we’re all about Making People’s Lives BETTER: the lives of our residents and their families, and the lives of our employees. Join an exceptional group of diverse, inspiring, and caring people who are empowered to provide personalized, human experiences for our residents and staff through the connections they make every day within our communities.

Chartwell’s commitment to diversity and inclusivity is a commitment to hiring people whose skills and abilities contribute the most to the success of the organization and who reflect the communities in which we live and work. We are an equal opportunity employer and welcome applications from a wide range of qualified candidates, including people with disabilities.

If you have questions or require assistance with the application process, please email [e-mail] or call 1-888-663-6448.

We thank all applicants for their interest; however, only those selected for further consideration will be contacted.