Development Associate (SUDS)

Shaw University; Raleigh; On-site; CAD 42,000 - 64,000; Full time

Job summary

Shaw University is seeking a Development Associate to support Donor Relations, Recruitment, and Strategic Partnerships. The role assists with planning, scheduling, and maintaining records, while handling confidential information and supporting fundraising initiatives.

The position requires strong administrative skills, attention to detail, and the ability to work across departments to meet fundraising goals.

Qualifications

• 3 years of higher education experience
• Experience in supporting the logistics and executing planned special events and major programs
• 3 years of experience as receptionist or secretary to senior level executives

Responsibilities

• Provide administrative support to the Director of Donor Relations and the Communications and Marketing Strategist
• Plan, develop and execute special projects and fundraising efforts as assigned by the Director
• Coordinate meetings and events; manage calendar and travel as assigned
• Draft routine correspondence and reports for signature by department heads
• Maintain confidential files and records; handle mail and purchasing requisitions
• Provide professional customer service and respond to inquiries and requests with appropriate protocol

Skills

Customer service

Communication

Time management

Teamwork

Education

High School diploma or equivalent

Some college or better in General Business or related field

Higher education experience

Receptionist/secretary to senior level executives

Job description

Job Summary

The Development Associate reports to the Director of Donor Relations, Recruitment, and Strategic Partnerships, and provides support to the Development Office focused on its objectives of planning, scheduling, cataloguing, stewarding matters related to development and donor engagement that aims to advance the mission and fiscal health of Shaw Divinity. The Development Associate provides administrative support to the Director of Donor Relations, Recruitment, and Strategic Partnerships and the Communications and Marketing Strategist. The Associate collaboratively plans, develops, and executes special projects and fundraising efforts as assigned by the Director. The Associate is responsible for confidential and sensitive material and performs full intermediate level administrative support including customer service and phone coverage; drafting of correspondence and reports, keying, logging, status of departmental purchase requisitions; calendar management and meeting coordination; maintenance of office supplies and back-up to other administrative support personnel. Position also creates and maintains hard copy and digital files and records; processes mail; and frequently performs hand delivery of documents on-campus. Ensures internal/external client satisfaction work with a diverse population of faculty, students, staff, and visitors.

Essential Job Functions

• Professionally responds to internal and external inquiries as appropriate, demonstrating an understanding of the institution, college/departmental/unit responsibilities and appropriate protocol.
• Answers assigned phones by the third ring and responds to voicemail messages and inquires within 48 hours
• Provide professional customer service in responding to routine requests for information.
• Screens callers and visitors, assists or refers individuals to the appropriate person or office.
• Takes and gives timely, accurate, legible messages.
• Serves as an informational resource to provide callers/visitors directions, maps, etc.
• Anticipates needs of the Divinity School and works proactively to meet them. Takes initiative to troubleshoot and research issues, as appropriate, prior to referring to the supervisor.
• Ensures the Dean of Divinity and Development Office are kept-up to date on all job-related issues, concerns, upcoming work projects and projected needs of the assigned department(s)/unit(s).
• Prior to submitting for managerial approval, reviews and ensures the completeness of all forms and information packets.
• Drafts routine correspondence for review and signature.
• As assigned and appropriate, composes professional job-related draft correspondence for signature by academic department/unit head(s).
• As authorized, enters purchasing requisitions for assigned department(s) with accurate expenditure account codes
• Effectively coordinates meetings and events
• Effectively handles departmental mail, office supplies and materials
• Develops and maintains up-to-date, detailed "in the event of my absence" procedural documents and checklists with step-by-step details of performing all job responsibilities
• Other duties as assigned (i.e. travel to support planned projects and fundraising opportunities, etc.)

Qualifications

Skills

Required

Flexibility

Intermediate

Behaviors

Team Player:

Works well as a member of a group

Preferred

Detail Oriented:

Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Ability to Make an Impact:

Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Required

High School or better.

Preferred

Some college or better in General Business or related field.

Experience

Required

3 years: Higher Education experience

Preferred

Experience in supporting the logistics and executing planned special events and major programs

3 years: Experience working as a receptionist or secretary to senior level executives

Equal Opportunity Employer

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