Developer Relations Engineer

Canonical; Sherbrooke; Remote; CAD 80,000 - 100,000; Full time

Job summary

An innovative tech company is seeking a Developer Relations Engineer to engage with developer communities and enhance open-source experiences. Candidates should be passionate about open-source software, have hands-on experience in Linux environments, and be effective communicators. This role offers the chance to influence the developer ecosystem and travel globally, fostering an inclusive workplace culture that prioritizes diversity.

Benefits

Personal learning and development budget

Annual compensation review

Employee Assistance Programme

Global travel opportunities

Qualifications

• Demonstrable passion for engagement in open-source software.
• Practical experience in developing and deploying software using Linux.
• Hands-on experience of Linux packaging, including Snaps and debs.

Responsibilities

• Participate in team product meetings and contribute expertise.
• Maintain conversations with developer community members.
• Help solve specific technical problems identified by users.

Skills

passion for open-source software

experience with Linux software packaging

engaging speaker and presenter

ability to work empathetically

Tools

Linux

containers

Job description

Overview

As the publisher of Ubuntu, we serve millions of developers building for the cloud, IoT and data science. We aim to make open source easier and more reliable for innovators and enterprises. We have created a new Developer Relations team to engage directly with open source communities and developer-centric organisations. We hope to communicate our vision and products for better open source development experiences, and to have a better feedback loop from those audiences to shape our offerings and priorities.

A Developer Relations Engineer is a technical expert, strategist and communicator with deep empathy for developers. This role combines practical engineering skills with diplomacy across organisational boundaries, in both directions. Like our audience, a Developer Relations Engineer seeks to improve beyond the status quo, driven by curiosity to find better ways to get things done. They are problem-solvers and inventors who understand people’s needs and how tools can be adapted to meet them. They stay current with tech trends and provide insights, guidance, and foster innovation.

Location: we are building our initial DevRel team in Europe, the Middle East, Africa and American time zones.

What your day will look like

• take part in team product meetings, from strategy to day-to-day development progress, contributing insight and expertise
• maintain conversations with developer community members wherever they may be found — IRC, social media, product forums, meet-ups and more
• work with colleagues in other teams to establish commonality and consistent approaches
• help solve specific technical problems that users or colleagues have identified
• contribute to technical documentation to ensure developer users needs are met
• work on technical articles, presentations or workshops
• identify new opportunities and directions for improvement in the developer experience we provide
• present at conferences, meetups or technical events

What we are looking for in you

A strong candidate

• is a programmer or developer with a demonstrable passion for and engagement in open-source software
• has worked with real-world challenges developing and deploying software using Linux
• has practical hands-on experience of Linux software packaging (including Snaps, debs, charms, rocks, PIP, containers)
• understands current software packaging issues and trends in the Linux ecosystem
• has been a contributor to open-source communities, software and documentation
• is an engaging, vivacious speaker and presenter
• can work effectively, tactfully, empathetically and confidently in contexts where different parties have different perspectives, needs and understanding
• builds trust, relationships and confidence
• is willing to travel globally twice a year for company events, as well as to upstream and partner events

Additional Skills That You Might Also Bring

• previous experience in a developer advocacy or community role
• in-depth familiarity with Ubuntu and the Canonical ecosystem of products

What we offer you

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

• Distributed work environment with twice-yearly team sprints in person — we\'ve been working remotely since 2004!
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues from your team and others
• Priority Pass for travel and travel upgrades for long haul company events

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world daily. We recruit on a global basis and set a high standard for people joining the company. Excellence is expected to succeed.

Canonical has been a remote-first company since its inception in 2004. Work at Canonical will challenge you to think differently, work smarter, learn new skills, and raise your game. We provide a window into the world of 21st-century digital business.

Canonical is an equal opportunity employer. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.