Developer Advocate

Trolley; Toronto; On-site; CAD 85,000 - 115,000; Full time

Job summary

A leading B2B SaaS payouts platform is seeking a self-driven Developer Advocate to support customer integration with their platform. This role involves managing Software Development Toolkits, API documentation, and training resources to enhance user experience and adoption. The successful candidate will thrive in a diverse team and play a key role in enabling businesses to seamlessly process payments for the on-demand economy.

Benefits

Competitive salary and meaningful equity (ESOP).

Extended Healthcare benefits from day 1.

30 days remote work from anywhere.

4 weeks paid vacation per year.

Company provided Apple MacBook Pro.

1/2 day Fridays off during summer.

Qualifications

• Experience writing and maintaining API Clients (i.e., SDKs).
• Ability to maintain SDKs in multiple languages.
• Experience managing API Documentation.

Responsibilities

• Improving open source software development toolkit libraries.
• Managing documentation for API and SDKs.
• Collaboration with the Engineering team for best practices.

Skills

API Documentation

SDK Development

Multi-language Development

Test-driven Development

Tools

GitHub

OpenAPI Specification

Job description

Trolley seeks a self-driven, open-source contributing, multi-language enjoying Developer Advocate to join our team focused on supporting our customers to integrate with our platform. Responsibilities will include owning our Software Developer Toolkits (SDKs), public communication channels (i.e., API documentation, status page, developer blog, etc.), and training to help our internal staff and customers adopt our platform. Reporting to the VP of Product, this role will help our customers integrate millions of recipients with our platform through well-supported developer tooling.

Trolley is a B2B SaaS payouts platform for the on-demand economy. We are helping modern businesses and platforms pay their on-demand workers all around the world, whether it be freelancers, photographers, drivers, hosts, artists, influencers, affiliates, app developers, musicians, or one of the 500 million (and growing fast!) people working as an independent contractor (aka freelancing). We help businesses not just pay these workers globally, but also automate all the other operational tasks like collecting and validating bank info, completion of tax forms, AML screening, handling FX conversions to 135 currencies, sending email confirmations, reconciling to your accounting / ERP system, and many other tasks which saves our customers a heap of time and money. Our technology and team is first class.

Today, our customers are online marketplaces, freelancer platforms, influencer platforms, accommodation marketplaces, travel companies, affiliate platforms, and other growing businesses with domestic or internal payment needs. And we're just getting started!

Responsibilities

• Improving our open source software development toolkit libraries.
• Managing documentation and guides for our API and SDKs.
• Managing a backlog against API releases.
• Improving the experience to adopt the platform for our customers.
• Collaboration with the Engineering team for best practices, and improved technical management of the Software Developer Toolkits.
• Complete other duties and responsibilities as defined by the management team.

Requirements

• Experience writing and maintaining API Clients (i.e., SDKs), bonus if they are open source.
• Ability to maintain SDKs in multiple languages.
• Experience writing and managing API Documentation.
• Experience using techniques that enable team code ownership (test-driven development, literate code, separation of concerns).

It would be great if you are familiar with :

• RESTful API Design
• GitHub, where we host our open source SDKs
• API release management
• OpenAPI Specification

What we offer :

• Competitive salary and meaningful equity (ESOP).
• Join an amazing team of diverse people working together on a common mission.
• Extended Healthcare benefits including dental, vision, LTD, etc. from day 1.
• 4 weeks paid vacation per year + public holidays (+ 1 extra vacation day per year of service).
• 30 days remote work from anywhere.
• 1 / 2 day Fridays off during summer.
• Company provided use of Apple MacBook Pro and Mac gear.

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