- Business group : GTEP – Service Management Technology
Project :
- Service Now Transformation project
- This role is to have a Service Now developer help us in migrating our service catalog from our legacy ServiceNow instance to our re-platformed ServiceNow instance.
Candidate Value Proposition :
- The successful candidate will have the opportunity to work on a highly visible project and would get the chance to further enhance their skills with the ServiceNow platform.
Typical Day in Role :
- Analyse highly complex business requirements; generate technical specifications to design or redesign complex software components and applications
- Act as an expert technical resource for modeling, simulation and analysis efforts
- Leverage industry best practices to design, test, implement and support a solution
- Assure quality, security and compliance requirements are met for supported area
- Be flexible and thrive in an evolving environment
- Adapt to change quickly and adjust work accordingly in a positive manner
- Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge
- Works closely with customers, Business Analysts, and team members to understand business requirements that drive the analysis and design of quality technical solutions.
- Involved in the full system lifecycle and is responsible for designing, coding, testing, implementing and supporting applications software that is delivered on time and within budget
- Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
- Champions in high performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment; communications vision / values / business strategy and managing succession and development planning for the team
Candidate Requirements / Must Have Skills :
- 8+ years of experience as a IT Developer (must have hands on experience in working on the Service Now platform as a developer using ACL’s, Business Rules, Client Scripts, UI Actions, Rest and SOAP)
- 3+ years of development experience in ServiceNow with hands-on experience with Service Now troubleshooting and developing the solution within the ServiceNow platform.
- ServiceNow Advanced System Administration certified, or training is a Must
- 3+ years of experience in systems design and a solid understanding of development, quality assurance and integration methodologies
Nice-To-Have Skills :
- Ability to do research and development of new ways to leverage the ServiceNow platforms
- Hands on experience in following the iterative and agile SDLC
- Possess in depth knowledge of single large or multiple small applications
- Ability to work on systems integration projects
- Ability to troubleshoot issues independently
- ITIL Foundation certification or training
Soft Skills Required :
- Good time management skills to work on multiple assignment
- Ability to analyse complex situations.
- Ability to present to stakeholders.
- Is a good team player.
Education :
- Bachelor’s degree in a technical field such as computer science, computer engineering or related field required or experience in the related field
- ServiceNow admin, ITIL, training or certification
Best VS. Average Candidate :
- The ideal candidate will have strong experience with ServiceNow CAD or Service Catalogue and system integration is great to have. Experience in ServiceNow for more than 5 years and has worked on ServiceNow transformation project.
- 1 round interview :
o Behavioural + Technical Questions
- Hiring Manager’s availability to interview : ASAP