Detox Manager

Zohorecruit; Winnipeg; On-site; CAD 65,000 - 90,000; Full time

Job summary

The Detox Manager at Lighthouse Mission, Winnipeg, MB oversees the detox program, ensuring safety, staffing, and smooth operations within a Christ-centered setting.

Responsibilities include clinical and program oversight, intake/referrals, administration, and staff leadership, while maintaining participant confidentiality and quality of care.

Qualifications

• Diploma or Degree in Social Work, Human Services, Psychology, Nursing, Addictions, or related field required OR five or more years of directly related leadership experience within addictions, detoxification, shelters, healthcare, or community services.
• Current First Aid and CPR Certificate required
• Experience coordinating referrals is considered an asset
• Knowledge of addictions and treatment, including withdrawal management, and trauma informed care considered a significant asset
• Non-violent crisis intervention training considered an asset
• Must be able to obtain and maintain a clear Vulnerable Sector Clearance.
• Experience working with vulnerable persons considered an asset
• Ability to guide others through servant leadership
• Ability to deescalate a situation in a high pressure and unpredictable environment
• Highly organized and able to plan and prioritize
• Desire to mentor and develop others
• The position is based in a detox facility where staff work in and among individuals going through detox recovery.
• Flexibility schedule, which may include working evenings, nights, weekends and holidays.
• The work environment reflects the Christ-centered mission, where staff collaborate in ministry-focused work that supports individuals on their recovery journey.

Responsibilities

• Ensure continuity of care between all staff shifts
• Review and monitor shift reports and participant documentation with follow up as required
• Provide support and guidance to all staff
• Monitor admission and discharge for all participants
• Ensure participant safety, confidentiality, and program standards are maintained
• Oversee relationships with partner agencies, building strong connections and communication channels
• Develop, maintain, and implement all intake and discharge process and supporting documentation
• Support staff through the intake and referral processes
• External reporting and accountability regarding appointed metrics
• Prepare reports for funding and regulatory requirements
• Monitor occupancy and bed utilization
• Coordinate communication with external agencies
• Support donor engagement to bolster sustainable revenue
• High level of oversight on all program and participant documentation
• Provide day-to-day supervision of program operations
• Support staff through coaching and mentorship
• Facilitate staff orientation, onboarding and training, or delegate as required
• Oversee and implement quality improvement initiatives
• Ensure all staffing levels are met and all shifts are filled, supporting coverage as needed
• Other duties as assigned

Skills

Leadership

Staff coaching

Crisis intervention

Organizational skills

Servant leadership

Trauma-informed care

Staff supervision

Education

Diploma or Degree in Social Work/Human Services/Psychology/Nursing/Addictions

Job description

• Client Name Adult & Teen Challenge of Central Canada
• Date Opened 09/22/2026
• Job Type Full time
• Industry Faith Based Residential Recovery
• City Winnipeg
• State/Province Manitoba
• Country Canada

Job Description

Location: Lighthouse Mission, Winnipeg, MB

Reports to: Operations Director for Detox

Mission

Building bridges of hope by supporting the physical, spiritual, social, and psychological needs of our community, we aim to bring eternal freedom and joy.

Vision

A community where every individual's biopsychosocial and spiritual needs are met, ensuring that each person steps into a future of enduring freedom and boundless joy, one life at a time

Core Values

• Compassion - Recognizing the multifaceted nature of human beings, we commit to addressing not just the physical, but the emotional, social, psychological, and spiritual needs, mirroring Christ's comprehensive care.
• Enduring Hope - Rooted in the belief that every individual deserves a future brimming with freedom and joy, we continually strive to be a beacon of optimism and assurance, drawing from the eternal hope of the Gospel.
• Inclusive Love - Embracing all individuals irrespective of their backgrounds, struggles, or stories, we embody Christ's unconditional love, welcoming everyone into our community with open arms, just as He did.
• Stewardship - Guided by the principle that we are caretakers of God's creations, including our fellow beings, we dedicate ourselves to selfless service, ensuring that resources, time, and skills are used effectively to bring about positive change in the lives of those we serve.

Position Summary

The Detox Manager will report to the Executive Director and provide tactical leadership and oversight of the detox program. They are responsible for the smooth and safe operation of the centre, ensuring appropriate staffing levels, overseeing facility management and general operations, and fulfilling day to day business needs. This position creates the standard and establishes the atmosphere for the centre by creating and maintaining an environment of safety, trust, compassion, and excellence in care.

Primary Responsibilities

Clinical & Program Oversight

• Ensure continuity of care between all staff shifts
• Review and monitor shift reports and participant documentation with follow up as required
• Provide support and guidance to all staff
• Monitor admission and discharge for all participants
• Ensure participant safety, confidentiality, and program standards are maintained

Intake & Referrals

• Oversee relationships with partner agencies, building strong connections and communication channels
• Develop, maintain, and implement all intake and discharge process and supporting documentation
• Support staff through the intake and referral processes

Administration

• External reporting and accountability regarding appointed metrics
• Prepare reports for funding and regulatory requirements
• Monitor occupancy and bed utilization
• Coordinate communication with external agencies
• Support donor engagement to bolster sustainable revenue

Leadership

• High level of oversight on all program and participant documentation
• Provide day-to-day supervision of program operations
• Support staff through coaching and mentorship
• Facilitate staff orientation, onboarding and training, or delegate as required
• Oversee and implement quality improvement initiatives
• Ensure all staffing levels are met and all shifts are filled, supporting coverage as needed

Additional Responsibilities

• Other duties as assigned

Education, Experience and Credentials

• Diploma or Degree in Social Work, Human Services, Psychology, Nursing, Addictions, or related field required OR five or more years of directly related leadership experience within addictions, detoxification, shelters, healthcare, or community services.
• Current First Aid and CPR Certificate required
• Experience coordinating referrals is considered an asset
• Knowledge of addictions and treatment, including withdrawal management, and trauma informed care considered a significant asset
• Non-violent crisis intervention training considered an asset
• Must be able to obtain and maintain a clear Vulnerable Sector Clearance.
• Experience working with vulnerable persons considered an asset
• Ability to guide others through servant leadership
• Ability to deescalate a situation in a high pressure and unpredictable environment
• Highly organized and able to plan and prioritize
• Ability to remain calm and centred in stressful situations while applying critical thinking
• Desire to mentor and develop others
• The position is based in a detox facility where staff work in and among individuals going through detox recovery.
• Flexibility schedule, which may include working evenings, nights, weekends and holidays.
• The work environment reflects the Christ-centered mission, where staff collaborate in ministry-focused work that supports individuals on their recovery journey.