Addiction Services Support Staff Men’s Recovery Program

Teenchallenge; Northwestern Ontario; On-site; CAD 32,000 - 42,000; Full time

Job summary

Adult & Teen Challenge in Thunder Bay, ON is seeking an Addiction Recovery Support Staff to assist in the In Residence Programs. The role focuses on direct client supervision, daily structure, safety oversight, and supportive activities that promote a healthy recovery environment.

Responsibilities include supervising clients, coordinating meals and schedules, maintaining logs, and supporting spiritual mentorship consistent with the program's Christ-centered approach.

Qualifications

• Education in addiction services, ministry, social work or related fields is asset.
• Experience in recovery, ministry, mentoring, or residential care is asset.
• Valid driver’s licence may be required.
• Safe food handling certificate required.
• Experience in kitchen operations or meal coordination is asset.

Responsibilities

• Supervise clients and maintain program structure during shifts.
• Assist with meals, transportation, chores and activities as needed.
• Observe and report safety or behavioural concerns.
• Complete shift logs and maintain clear team communication.
• Model Christ-centered leadership and spiritual mentorship.

Skills

Client supervision

Communication

Organization

Leadership

Boundaries

Education

Addiction services education

Ministry / Social work background

Residential care experience

First Aid Certification

Safe food handling certificate

Driver's license

Job description

Position Title

Addiction Recovery Support Staff

Department

In Residence Programs

Location

Thunder Bay, ON

Position Summary

The Duty Staff provides direct supervision, structure, safety oversight, and practical daily support to clients within the in-resident program. This role helps maintain a safe, respectful, consistent, and healthy recovery environment while supporting the daily operations of the campus.

Key Responsibilities

Client Supervision & Support

• Supervise clients and maintain program structure throughout shifts
• Encourage healthy routines, participation, accountability, and respectful behaviour
• Observe and report behavioural, emotional, or safety concerns

Program Support

• Support daily structure, schedules, activities, transportation, and events as needed
• Assist with maintaining a safe, respectful, and healthy recovery environment
• Support fundraising and financial revenue sources
• Assist with outreaches and off campus outings and events
• Participation with students in work detail
• Assist with the facilitation of support groups

Environment

• Conduct room checks, facility checks, and shift responsibilities
• Assist with medication procedures as applicable
• Respond appropriately to incidents, emergencies, or crises
• Help maintain cleanliness, organization, and overall campus safety

Daily Operations

• Assist with classes, meals, transportation, chores, work details, and program activities
• Support schedule transitions and daily campus flow
• Assist with setup, cleaning, and general operational support

Documentation & Communication

• Complete shift logs, incident reports, and communication updates accurately
• Maintain clear communication with staff teams regarding client concerns and program needs
• Assist with other administrative requests as directed

Spiritual Leadership

• Live as an example to the clients in daily behaviour and actions
• Model Christ-centered leadership and healthy spiritual maturity
• Foster an environment of discipleship, prayer, restoration, and personal growth
• Support chapel services, devotions, outreach opportunities, and spiritual mentorship

Additional Responsibilities

Other duties as assigned

Education, Experience and Credentials

• Education in addiction services, ministry, social work or other relevant fields is considered an asset
• Experience in recovery, ministry, mentoring, or residential care is an asset
• Valid driver’s licence may be required
• Current First Aid Certification considered an asset
• Safe food handling certificate required
• Experience in kitchen operations, food service, or meal coordination is an asset
• Must be able to obtain and maintain a clear Vulnerable Sector Clearance

Personal Competencies

• Ability to work calmly within a structured residential environment
• Strong relational, interpersonal and communication skills
• Strong organizational and leadership skills
• Ability to maintain cleanliness, structure, and efficiency in a fast-paced environment
• Dependable, emotionally mature, and able to maintain healthy boundaries
• Willing and able to take and complete assigned training and development
• Agreement with organizational mission, values, and faith-based approach

Work Environment

• Working with individuals in addiction and recovery
• Work in a commercial style kitchen
• Travel may be required to other locations or within the community for work purposes
• The work environment reflects the Christ-centered mission of Adult & Teen Challenge, where staff collaborate in ministry-focused work that supports individuals on their recovery journey.