Détenteur de la clé - The Cosmetic Company Store - 20 Hrs - Montreal, QC

ESTÉE LAUDER Companies; Montreal; On-site; CAD 35,000 - 50,000; Full time

Job summary

A leading company in prestige beauty is seeking a dynamic Key Holder to support store management in Montreal. This role involves mentoring the sales team, managing cash operations, and ensuring exceptional customer service. Ideal for an ambitious individual looking to advance in retail, offering career growth and a competitive benefits package.

Benefits

Progressive career opportunities

Outstanding training and development

Competitive remuneration and benefits package

Qualifications

• Proven retail experience, preferably within cosmetics.
• Ability to provide inspirational and personalized customer service.
• Previous supervisory experience, including coaching and mentoring.

Responsibilities

• Support Store Manager and Assistant Manager in store operations.
• Conduct cash reconciliations and manage store opening/closing.
• Inspire sales team to meet customer service targets.

Skills

Customer Service

Coaching

Cash Handling

Retail Operations

Tools

Retail Point-of-Sale Software

Job description

We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager in ensuring the smooth and efficient operation of the store.

You will leverage your outstanding coaching and mentoring skills to lead by example, demonstrating behaviors that inspire the sales team to deliver authentic, personalized customer service to meet sales and customer service targets.

Your retail and cash handling experience will be vital in conducting essential start and end-of-day cash reconciliations. Additionally, you will be responsible for opening and closing the store on a rota basis.

If you are an ambitious self-starter with previous retail experience, seeking your first supervisory role, this position offers a perfect opportunity and a stepping stone towards a long-term career with a leader in prestige beauty.

Our culture values diversity of thought and people. We provide progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package.

Qualifications

• Proven retail experience, preferably within cosmetics
• The ability to provide inspirational, authentic, and personalized customer service
• Previous retail operations experience, including cash reconciliation and store opening/closing, is desirable
• Previous supervisory experience, including coaching and mentoring, is desirable
• Ability to work retail hours, including days, nights, weekends, and during special events
• Experience with retail point-of-sale software
• Proof of right to work in the country must be provided if invited for an interview