Desktop Support - Investment Fund - Up to $110k

Saragossa; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading investment fund located in Toronto is seeking an IT Support professional to join their end user support team. This role requires experience in a Microsoft environment, particularly with M365. The ideal candidate will have strong problem-solving capabilities and the ability to build relationships with users. This opportunity offers a unique chance to step into the investment fund world and contribute ideas in a collaborative tech environment.

Qualifications

• Experience in a similar IT Support role in a Microsoft environment.
• Ability to respond to various types of support tickets.
• Strong approach to problem-solving.

Responsibilities

• Join the end user support team to help manage user issues.
• Respond to tickets and solve user challenges.
• Collaborate with the team for complex problems.

Skills

Experience in IT Support role

Strong M365 experience

Problem-solving skills

Ability to build relationships with users

Job description

Elevate Your Career: Join This Canadian Investment Fund

No previous financial experience required. This is a technology role, not a finance position.

If you’re looking to get into a high-tech Global Investment Fund, this is your chance. This is a broad team of technologists that you’ll be joining, all of whom are experts in their fields. You’ll be encouraged to learn as much as you possibly can, along with taking as much responsibility for solving issues.

It’s the ideal environment for you to join if you like taking the bull by the horns and suggesting new ways of doing things. Of course, you’ll need to ensure your solution is fit for purpose and is tested thoroughly before deploying, but your ideas will be listened to and if you’ve used something before that makes an improvement, your team will want to hear it.

You’ll be coming into the end user support team, helping a range of people at the firm, and solving all kinds of their issues. You’ll be responding to various kinds of tickets, and you’ll be encouraged to fulfil every ticket – with support from the team for anything you can’t solve right now.

You’re going to need to have experience in a similar IT Support role in a Microsoft environment. You’ll of course need to have strong M365 experience. The rest will be down to your approach to problem solving and your ability to build relationships with users.

There’s no set compensation range here, each offer delivered for each role is based on your situation and your requirements. Your compensation will be split between salary and bonuses.

Want to make a step into the Investment Fund world? Get in touch.

No up-to-date CV required. We look forward to hearing from you!