Deskside Services Technician.

Insight Enterprises; Calgary; On-site; CAD 45,000 - 65,000; Full time

Job summary

A leading company in technology solutions is seeking a Services Technician in Calgary, Alberta. This role involves deploying computer systems, providing technical support, and participating in client engagements. The company emphasizes career advancement and offers a supportive environment with diverse teammate resource groups and comprehensive benefits.

Benefits

Health, dental, and vision benefits

Retirement plan

Paid time off (PTO)

Access to diverse Teammate Resource Groups

Freedom to work from another location for up to 30 days per year

Qualifications

• Experience with computer systems deployment and support.
• Ability to respond to client requests through Remedy system.
• Willingness to participate in internal and external deployments.

Responsibilities

• Complete internal and external deployments requiring driving company vehicles.
• Respond to client requests in a professional manner.
• Backfill IMAC services when required.

Skills

Technical Support

Cloud Services

Data Management

Cybersecurity

Analytics

Job description

Location : This role is fully onsite in Calgary, Alberta.

Now is the time to bring your expertise to this role for a Fortune 500 Solutions Integrator where success and fulfillment go hand in hand. You will be at the forefront of helping businesses transform their cloud, data, AI, cybersecurity, and analytics to ensure they are future-ready.

As a Services Technician with Insight, you will build, Deploy, Move, Wipe, install Software and Dispose of computer systems including application and data transfer from the replaced system. We will count on you to use Remedy to build systems from Remedy work orders and backfill coordinator roles as trained. Along the way, you will provide technical support of and responsibility for supporting a multi-platform client base.

What to Expect

We’re legendary for taking care of our teammates. We want you to enjoy a full, meaningful life and stick around Insight for the long haul.

We offer all the benefits you expect—health, dental, vision, retirement, PTO—plus :

Access to 11 thriving and diverse Teammate Resource Groups.

Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.

As a Services Technician you will get to :

Primary function of the role is to complete internal and external deployments where driving company vehicles is required

Participate in moves, required during core and non-core business hours

Backfill other IMAC services when required lifting of computer equipment is required

Respond to client’s requests originating through Remedy system in a professional manner.

Be AmbITious : This opportunity is not just about what you do today but also about where you can go tomorrow. As a Services Technician you are positioned for swift advancement within our organization through a structured career path. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

Insight at a Glance

Received 35+ industry and partner awards in the past year

9.2 billion in revenue

20on Fortune’s World'sBest Workplaces list

14,000+ engaged teammates

1.4M+ total charitable contributions in 2023 by Insight globally

We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions. But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

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Service Technician • Calgary, Alberta, Canada