Designer d'Interieur- Home Stylist - West Elm 6038 Montreal

WILLIAMS SONOMA; Dorval; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player seeks a Design Studio Specialist/Home Stylist to inspire customers in creating personalized home spaces. This role involves conducting one-on-one consultations, crafting tailored design plans, and driving sales through exceptional customer service. You will be part of a team that values diversity and inclusion, fostering a culture where every individual can thrive. With a strong focus on customer experience, this position offers the chance to make a real impact in helping clients express their unique style at home. If you have a passion for design and customer service, this opportunity is perfect for you.

Benefits

Generous employee discount

Paid vacations and holidays

Health benefits including dental and vision

Wellness program

Qualifications

• 1-2 years of customer service and retail sales experience preferred.
• Strong communication and clienteling skills are essential.

Responsibilities

• Assist clients with design consultations to drive sales.
• Create and present customized design plans based on client needs.
• Maintain knowledge of current sales and promotions.

Skills

Communication Skills

Clienteling

Customer Follow-up

Design Elements Knowledge

Multi-tasking

Education

High School Diploma

Experience in Retail Sales

Job description

We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply.

About the Team

Our mission is to enhance the quality of our customers' lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.

Overview of the Design Studio Specialist/Home Stylist role

You will inspire customers to express themselves in their home. You will drive sales by creating customized design plans that reflect the customer's style and lifestyle. You will build a reputation of the Brand as a destination for approachable decorating expertise that helps customers build truly personal spaces.

Responsibilities

1. Utilize design expertise to assist clients in one-on-one consultations in the store and in-home regarding the design of their living spaces to drive store sales.
2. Perform productive in-home consultations including the ability to accurately measure and assess the client's living space.
3. Create and present design plans based on client's needs, style, preferences and living space.
4. Maintain knowledge of current sales and promotions in order to achieve and exceed established sales and productivity goals.
5. Utilize exemplary world-class service standards to assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
6. Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment.

Criteria

1. Strong communication, clienteling and customer follow-up skills.
2. Ability to complete and coordinate complex large orders within a variety of sales channels.
3. Experience in working with the elements of design preferred.
4. Proven ability to prioritize and handle multiple tasks simultaneously.
5. 1-2 years of customer service and retail sales experience, (specialty retail preferred, but not required).

Physical Requirements

1. Must be able to be mobile on the sales floor for extended periods of time.
2. Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques.
3. Employment/promotion to this role will be contingent on successful completion of a background check.
4. Full time associates are expected to have open availability to meet the needs of the business. Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and one during the week (Monday to Thursday). Associates must be available for annual inventory and entire holiday season (November and December).

Our Mission Around Diversity, Equity & Inclusion

We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences-whatever they may be-are valued, explored and appreciated.

Benefits Just for You

1. A generous discount on all Williams-Sonoma, Inc. brands.
2. Paid vacations and holidays.
3. Health benefits, dental and vision insurance, including same-sex domestic partner benefits.
4. A wellness program that supports your physical, financial and emotional health.

Your Journey in Continued Learning

1. Individual development plans and career pathing conversations.
2. Annual performance appraisals.
3. Cross-brand and cross-functional career opportunities.
4. Online learning opportunities through brand specific resources and WSI University.
5. Leadership development opportunities.

WSI will not commence an immigration case or "sponsor" an individual for this position at this time (for example, H-1B or other employment-based immigration). This role is not eligible for relocation assistance.

San Francisco Locations:

Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.