Designated Agent

deVere Group; Canada; On-site; CAD 90,000 - 150,000; Full time

Job summary

A global insurance firm is seeking a motivated individual to take on the role of Head of Global Recruitment in Canada. This mid-senior level position involves overseeing licensed insurance agents, ensuring compliance with regulatory standards, and supporting advisor performance. The successful candidate will have a LLQP certification, experience in advisory roles, and a strong understanding of the insurance industry. Compensation includes a base salary and performance incentives, making this an exciting opportunity for growth and impact.

Qualifications

• 2–3 years of advisory experience in Canadian insurance.
• Experience in advisor supervision or compliance oversight.
• Strong understanding of compliance standards.
• Experience in advisor supervision, compliance oversight, or leadership is preferred.

Responsibilities

• Oversee daily operations of licensed insurance agents.
• Ensure compliance with regulatory requirements.
• Monitor and enhance advisor performance and retention.
• Monitor advisor communication practices for clarity, fairness, and compliance.
• Support onboarding and ensure new advisors understand legal and regulatory requirements.
• Apply enhanced supervision for new advisors and those showing elevated risk indicators.

Skills

Attention to detail

Communication

Problem-solving

Supervision

Ethical judgment

Education

LLQP certification

Life & Accident & Sickness licence

Tools

CRM systems

Compliance tools

Document management platforms

Job description

Head of Global Recruitment at deVere Group

Looking for an exciting opportunity to help build a new agency from the ground up, where your contributions make a real difference? deVere, a global firm is expanding their operations to Canada and is seeking a motivated, entrepreneur minded individual for the role of Senior Insurance Advisor / Designated Agent.

The Designated Agent plays a central role in shaping advisor behavior, protecting advisor and client retention, overseeing suitability, and modeling and maintaining high professional standards across the Agency. They will report to the Chief Compliance Officer (CCO) and CEO.

Key Responsibilities

• Oversee the daily supervision of all licensed insurance agents.
• Review and approve new business submissions to ensure completeness, accuracy, and suitability.
• Enforce adherence to proper KYC, needs analysis, and disclosure standards.
• Monitor advisor communication practices for clarity, fairness, and compliance.
• Support onboarding and ensure new advisors understand their legal and regulatory requirements.
• Apply enhanced supervision for new advisors and those showing elevated risk indicators.

2. Suitability & Advice Quality Assurance

• Ensure all recommendations are appropriate and justified based on documented client needs and financial circumstances.
• Review replacement policy proposals for full compliance with regulatory and insurer requirements.
• Guide advisers on product features, risks, and insurer underwriting criteria.
• Maintain oversight of ongoing suitability through structured annual reviews and life‑event‑driven reassessments.

Note: All cases submitted by the Designated Agent as their personal business will undergo separate Chief Compliance Officer review to ensure supervisory independence.

3. Retention & Agency and Advisor Risk Management

• Monitor retention at advisor and Agency level, ensuring the business maintains its target of 80%+.
• Identify and intervene where early lapses or file‑quality issues arise.
• Enforce lapse‑prevention processes and follow‑up workflows.
• Support oversight of the Agency’s commission‑retention system and advisor commission framework.

4. Compliance Oversight & Regulatory Alignment

• Maintain consistent adherence to FSRA regulatory requirements.
• Assist the CCO in operating and enhancing the Compliance Monitoring Programme.
• Participate in complaint reviews, audits, and regulatory examinations.
• Promote and reinforce a culture of ethical behavior, fairness, and client‑centric advice.
• Provide structured mentorship to advisors, helping enhance their competencies.
• Support new advisors with shadowing, coaching, and workflow guidance.
• Ensure all advisors meet Continuing Education (CE) requirements.
• Offer formal and informal feedback to support performance improvement.

6. Operational & Administrative Duties

• Ensure advisor submissions meet insurer standards and are processed without avoidable delays.
• Contribute to advisor performance reviews with compliance‑focused insights.
• Support system integration across CRM, compliance tools, and document‑management platforms.
• Prepare supervisory reports for the CCO and senior management.

Required Qualifications & Experience

• Successful completion of LLQP and a valid Life & Accident & Sickness licence in Ontario (or fulfilling the requirements to obtain one).
• Minimum 2–3 years of advisory experience (preferably more).
• Strong understanding of Canadian insurance products, underwriting, and suitability processes.
• Experience in advisor supervision, compliance oversight, or leadership is preferred.
• Strong attention to detail with proven ability to uphold rigorous compliance standards.
• High integrity and strong ethical judgement.
• Excellent communication and interpersonal skills.
• Ability to identify and mitigate conduct and commercial risks.
• Proactive problem‑solving ability.
• Confidence supervising advisors in a regulated environment.

Compensation Package

Compensation for this role will be a combination of fixed and variable compensation. It includes a base salary, override on supervised team members, and commissions on personal production.

Additional Notes

• Compensation is structured to balance supervisory responsibility with production capacity, ensuring the Designated Agent maintains independence and objectivity in oversight.
• Retention, compliance performance, and advisor supervision quality may influence variable compensation elements.

Details

• Seniority level: Mid‑Senior level
• Employment type: Full‑time
• Job function: Management and Training
• Industry: Insurance, Banking, and Financial Services

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