Design Standards Manager

JLL; Toronto; On-site; CAD 80,000 - 120,000; Full time

Job summary

A global real estate services firm is seeking a Design Standards Manager in Toronto, ON. This role involves developing design guidelines for financial services clients, supporting their brand strategies and customer experiences. The ideal candidate will have a Bachelor's degree in architecture and extensive experience in workplace design. Join us to innovate retail banking design and contribute to impactful customer experiences.

Qualifications

• 5-7 years of experience in a corporate environment.
• Strong background in Workplace and/or Retail Design.
• Experience in strategic space planning and interior office renovations.

Responsibilities

• Develop and govern comprehensive retail design guidelines.
• Maintain and facilitate the use of interactive design standards portal.
• Support real estate strategy and design activities across multiple projects.

Skills

Communication skills

Project management

Analytical mindset

Collaborative approach

Education

Bachelor’s degree in architecture or related field

Tools

Microsoft Office Suite

Adobe Creative Suite

AutoCAD

Bluebeam

Microsoft Excel

Job description

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades, or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Join our team to manage design guidelines for a Financial Services client…

What You'll Do

As a Design Standards Manager, you'll be at the forefront of creating exceptional customer experiences through innovative design. You'll develop and govern comprehensive retail design guidelines for our client's branch portfolio across the US and Canada, directly supporting their vision, strategy, and customer engagement objectives.

Key Responsibilities

• Maintain and facilitate the use of an interactive online portal of design guidelines and standards.

• Research and source new or alternative products to use in exterior and interior applications.

• Organize development for FF&E initiatives to continue improvement of design standards.

• Collaborate with Design Management team, Project Managers, Facilities Managers, vendors, suppliers, third-party designers, and architects.

• Develop professionally polished presentation materials and confidently present design updates to multiple levels of individuals.

• Support real estate strategy and workplace/retail design activities across multiple project sites.

• Bring thoughtful leadership to the role while driving continuous improvement of the program.

What You Bring

Experience & Education

• Bachelor’s degree in architecture, Design, or related field

• 5-7 years of experience in a corporate environment

• Strong background in Workplace and/or Retail Design with knowledge of industry trends and best practices

• Experience in strategic space/occupancy planning and interior office renovations

• Preferred: LEED Accreditation Professional and/or Project Management Professional (PMP) certification

Technical Skills

• Advanced-level Microsoft Office Suite skills with ability to create compelling PowerPoint presentations

• Proficient in Adobe Creative Suite (InDesign), Microsoft Excel (pivot tables, v-lookup, calculations), AutoCAD, and Bluebeam

• Understanding of spatial relationships, workplace guidelines, and basic building codes

Core Competencies

• Exceptional communication skills (written and verbal) with ability to interact at all organizational levels

• Strong project management abilities with proven multitasking and deadline management skills

• Analytical mindset with ability to ask the right questions and develop innovative solutions

• Collaborative approach with excellent interpersonal skills for working with diverse stakeholders

Who You'll Work With

You'll build critical relationships across the organization, collaborating with:

• Corporate Real Estate Senior Leadership Team

• Retail Bank Strategy team

• Design Management, Workplace Experience, Project Management, and Facility Management professionals

• Interior Architects and external design partners

• Furniture, Fixtures, Equipment, and Signage suppliers/vendors

Why You'll Love This Role

• Make an impact by shaping customer experiences across a major financial services portfolio

• Lead innovation in retail banking design and workplace optimization

• Grow your expertise in a dynamic, supportive environment with diverse, talented colleagues

• Drive results through strategic thinking and creative problem-solving

Ready to shape the future of financial services design? We would love to hear from you.

Location: On-site – Toronto, ON

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.