Design Specialist II - Policy (Wireless Core Team)

Intello Technologies Inc.; Toronto; Hybrid; CAD 88,000 - 132,000; Full time

Job summary

A leading technology company is seeking a Design Specialist II for its Wireless Core Team in Toronto. This role involves leading the architecture and operational support for the Wireless Policy Network, focusing on innovative solutions in the 5G ecosystem. Candidates should have extensive experience in wireless core technologies, strong troubleshooting skills, and a solid educational background in a relevant STEM field. The position offers a competitive salary, performance bonuses, and flexible work arrangements.

Benefits

Comprehensive rewards including competitive salary and bonus

Minimum 3 weeks vacation

Flexible benefits

Company-matched pension and share purchase programs

Opportunities for community involvement

Qualifications

• 5+ years of experience in Wireless Core architecture and operations.
• Hands-on experience with vendors like Cisco and Ericsson.
• Proficiency in CI/CD tools and containerization.

Responsibilities

• Lead architecture and operational support for Wireless Policy Network.
• Create and optimize CI/CD pipelines for deployment.
• Manage Network Operations Center tickets and troubleshoot issues.

Skills

3G/4G/5G Wireless Core architecture

Policy and Charging Rule Function

Network resource management

Advanced troubleshooting skills

Containerization (Docker, Kubernetes)

Education

Bachelor’s degree in Computer Science

Tools

Wireshark

GitLab

Splunk

Job description

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Design Specialist II - Policy (Wireless Core Team)

Location:

Toronto, ON, CA, M5J 2V5 Calgary, AB, CA Edmonton, AB, CA Vancouver, BC, CA Ottawa, ON, CA

Jobs by Category: Technology Solutions

Job Function: Network & Engineering

Status: Full Time

Schedule: Regular

Join our team and what we’ll accomplish together

The Wireless Core Team is responsible for end-to-end network architecture, development, and operations, including service orchestration and automation. We design, develop, maintain, and support the Wireless Core and Policy Network and its services.

Working as a team, we introduce cutting-edge technology and software to drive network orchestration and automation in the rapidly evolving 5G ecosystem, propelling TELUS’ digital transformation.

We create previously impossible solutions to deliver unique and rich wireless experiences for our customers. These innovative solutions revolutionize connectivity, enhance quality of life, and spark global innovation by enabling cellular networks and expanding access to the digital world.

You will play a pivotal role in redefining customer experiences by providing strategic guidance, managing change, and leveraging state-of-the-art security and AI to deliver reliable, cost-effective products.

What you’ll do

• Lead architecture, design, and operational support for TELUS’ Wireless Policy Network (PCRF/PCF).
• Design, deploy, integrate, and support scalable, high-availability, carrier-grade systems, focusing on performance and reliability, including Policy and Wireless Core Network functions such as PCRF/PCF, SMF/SPGW-C, AMF/MME/SGSN, UPF/SPGW-U/GGSN, NRF/NSSF.
• Create and optimize CI/CD pipelines to automate testing and deployment, reducing time from development to production.
• Manage Network Operations Center (NOC) tickets, troubleshoot issues, and conduct root-cause analyses.
• Develop Methods of Procedure (MoP) documents for new functionalities, configurations, and break-fix scenarios.
• Lead testing and validation in deployments following TELUS’ Change Management Process.
• Collaborate on Wireless Policy Network projects with teams such as RAN, Wireless Core, Signaling, Virtualized Infrastructure, IMS/Voice, SDM/HSS/UDM, Charging, and Business Operations.
• Participate in design, dimensioning, and roadmap discussions.
• Manage the lifecycle of Wireless Policy Network products, including scaling, patching, upgrading, and maintenance.
• Execute and assist with Proofs of Concept trials.
• Contribute actively to Agile team discussions, sharing progress and providing input on design, development, projects, and operations.
• Work with RedHat OpenShift and other infrastructure tools in a CaaS/PaaS model.
• Develop and maintain KPI dashboards for performance monitoring.
• Automate health checks, maintenance, configuration changes, and operational tasks through CI/CD pipelines.
• Analyze network performance, resolve complex issues, and optimize architecture.
• Participate in incident handling, root cause analysis, and on-call rotation.

What you bring

• 5+ years of experience in 3G/4G/5G Wireless Core architecture, design, implementation, and operations.
• Expertise in Policy and Charging Rule Function, Policy Enforcement, QoS, Network resource management, VOLTE, VoNR, EPS-Fallback, and Network slicing.
• Hands-on experience with vendors like Cisco, Ericsson, Samsung, Nokia, Affirmed.
• Strong knowledge of SBA, LTE, HTTP/2, Diameter, Sigtran, SS7, REST/SOAP APIs, and 5G protocols.
• Experience with protocol stacks such as Gx, Rx, Sy, N7, N28, N15, and SBI.
• Proficiency in containerization (Docker, Kubernetes, OpenShift) and orchestration.
• Advanced troubleshooting skills with Wireshark and PCAP.
• Solid understanding of TCP/IP networking.
• Experience with software development lifecycle and CI/CD tools (GitLab, Agile).
• Familiarity with data analytics tools like Splunk, Netscout, Grafana, and Google Cloud Observability.
• Bachelor’s degree in Computer Science, Information Technology, Electrical Engineering, or related STEM field.

Great-to-haves

• Experience with Cloud Native Services (AWS, GCP).
• Knowledge of Radio, Transport, Signaling, and Infrastructure product design, development, and testing.
• Programming skills in Python, Ansible, or API development.
• Familiarity with containerization tools (Docker, Kubernetes, OpenStack).

Location: Any major Canadian city

Salary Range: $88,000-$132,000

Performance Bonus or Sales Incentive Plan: 12%

Actual total compensation will be determined based on factors such as knowledge, skills, performance, and experience. TELUS offers benefits such as:

• Comprehensive rewards, including competitive salary, bonus, minimum 3 weeks vacation, and flexible benefits.
• Work flexibility: in-office, virtual, or hybrid.
• Company-matched pension and share purchase programs.
• Opportunities for community involvement and growth.

Please note that compensation may change in 2025.

A bit about us

We’re a people-focused, customer-first, purpose-driven team committed to innovation and positive impact. We foster a culture of diversity and inclusion, valuing your unique contributions.

Recognition

5G: TELUS’s fastest network enabling rich multimedia experiences.

6: Innovation centres fostering collaboration on technological advancements.

Accessibility

TELUS promotes an inclusive culture and offers accommodations during the recruitment process.