Design, Process Mapping, Prototyping, Testing, Agile Envionment

Vantix Systems Inc; Edmonton; On-site; CAD 70,000 - 100,000; Full time

Job summary

A leading company is seeking 24 Service Designers to drive service innovation and digital transformation projects. The role involves collaborating with cross-functional teams to enhance service delivery through effective design and user experience practices. Ideal candidates will have experience in developing UX artifacts and working within Agile frameworks.

Qualifications

• Experience developing UX artifacts like scenarios, storyboards, wireframes, and interactive prototypes.
• Experience working collaboratively in cross-functional teams.

Responsibilities

• Responsible for review, discovery, prioritization, prototyping, evaluation, and change management.
• Participate in field research, backlog definition, and sprint planning.

Skills

Design

Process Mapping

Prototyping

Testing

Agile experience

Job description

Our client requires 24 Service Designers to work on service innovation, program review, and digital transformation projects across the GoA. The Service Designer(s) will work as part of cross-functional program review or product delivery teams. These teams, led by GoA product owners and DDI, work collaboratively and participate in activities including field research, backlog definition and refinement, and sprint planning and execution.

Digital transformation projects review the current state of services, identify future opportunities, and deliver new services that are efficient, effective, and affordable. The Service Designer(s) will be responsible for activities such as review, discovery, prioritization, prototyping, evaluation, and change management for these projects.

Skills Required

• Design
• Process Mapping
• Prototyping
• Testing
• Experience working in an Agile environment

Experience Required / Mandatory Skills

• Experience developing UX artifacts, including scenarios, storyboards, wireframes, flows, and interactive prototypes

Nice to Have Skills

• Experience working collaboratively as a Front End Designer in cross-functional teams to deliver product or assignment deliverables
• Experience working as a Front End Designer on projects similar in size and complexity to service innovation, program review, and digital transformation projects
• Experience with Agile methodology
• Experience building and maintaining component libraries or design systems
• Experience working in a dedicated public sector central digital office (e.g., UK Government Digital Service, Ontario Digital Service, British Columbia Government Digital Experience, GoA Digital Innovation Office)