Design Engineer

Convey; Unorganized North Algoma; On-site; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Travel to SF every 3 weeks

Job summary

Convey is hiring a Design Engineer to own problems from statement to outcome: defining, designing, building, testing, and shipping the experiences through which non-technical operators train, manage, and trust AI teammates.

You will work across design and implementation, prototyping directly in code and iterating closely with engineering and customers.

Qualifications

• 2+ years of product design ownership on a complex product.
• Experience designing for AI agents or conversational interfaces.
• Understanding of LLMs, agent harnesses, and tool-calling.
• Ability to create entirely new interaction patterns from scratch.
• Experience using AI-native tooling to quickly prototype and iterate.
• Capability to move between product strategy, visual/interaction design, and frontend implementation.
• Demonstrated ownership of outcomes from brief to shipped customer impact.
• Strong enterprise AI judgment balancing clarity, permissions, and auditability.
• Able to advocate for user needs while aligning with business goals.

Responsibilities

• Own core agent interaction patterns and the main in-app interface for training and managing digital teammates.
• Shape how agents interact across tools including Slack, email, and live video calls.
• Influence Convey’s brand and visual identity beyond the core product.
• Collaborate with engineering to understand tool needs and system constraints.
• Prototype rapidly and iterate with engineering on concepts.
• Take workflows from concept to production-quality implementation with customer feedback.
• Define teammate personalization while maintaining enterprise-appropriate professionalism.
• Turn customer proximity into product direction using feedback loops.

Skills

Product design ownership

Agentic product experience

Technical fluency

Systems thinking

AI tooling

Figma

Frontend implementation

Tools

Claude Code

Cursor

Figma

Job description

About Convey

Convey builds AI teammates that run critical operations, whether it's ingesting orders, trafficking complex ad campaigns, or preparing customer reports. We believe a company's best people shouldn't be bottlenecked by manual execution. By delegating the daily grind to reliable digital teammates, operators are freed to focus on strategy, relationships, and the complex work that actually moves the business forward. We are building the era of the 100x operator.

Our team is small and fast-paced, which means every person here is load-bearing. If you want to fundamentally change how businesses operate, come join us.

About the role

Convey is hiring a Design Engineer to own problems from statement to outcome: defining, designing, building, testing, and shipping the experiences through which non-technical operators train, manage, and trust AI teammates. You will work across design and implementation, prototyping directly in code and iterating closely with engineering and customers.

Responsibilities

• Own core agent interaction patterns: Design the primary in-app interface where operators train and manage their digital teammates.

• Shape channel behavior: Agents do not just live in a web app. You will figure out how they interact, communicate, and elevate across the tools people already use, including Slack, email, and live video calls.

• Influence the broader brand: Your design vision will extend beyond the core product to shape our marketing site and overall visual identity.

• Understand the agent architecture: You will collaborate with engineering to reason about what tools the agent needs and how its technical constraints shape the user experience.

• Prototype and iterate rapidly: You love hacking together concepts, building quick prototypes, and iterating closely with engineering.

• Build and ship, not just design: Take core workflows from concept through production-quality implementation, partnering with engineering to iterate rapidly based on customer feedback.

• Define teammate personalization: Explore how teammates can feel personal enough to build affinity while remaining professional enough for enterprise customers.

• Turn customer proximity into product direction: Bring structure and strategic depth to Convey’s existing customer feedback loops across daily customer channels and hands-on product use.

Exceptional Candidates Have:

• Deep design ownership: 2+ years of product design experience, with at least 2 years acting as the primary or sole designer on a complex product.

• Agentic product experience: Prior experience designing for AI agents or conversational interfaces. You excel at distilling high complexity + capability into something incredibly simple for the user.

• Technical fluency: You have a conceptual understanding of how LLMs, agent harnesses, and tool-calling work - enough to collaborate with engineers on system constraints and agent capabilities.

• Zero-to-one systems thinking: You are comfortable creating entirely new interaction patterns from scratch rather than just maintaining/leveraging an existing UI component library.

• Builder's mentality: You are comfortable using AI-native tooling (e.g., Claude Code, Cursor, Figma) to quickly put together and iterate on concepts.

• Design-engineering range: You can move fluidly between product strategy, visual and interaction design, and front-end implementation.

• Outcome ownership: You have taken ambiguous problems from an initial brief to a shipped customer outcome with minimal direction.

• Enterprise AI judgment: You can balance clarity and delight with permissions, approval workflows, auditability, and other trust requirements.

• Strong product instincts: You advocate for both user needs and business goals.

Additional Information

• Culture is high-ownership, high-intensity, and customer-focused.

• Remote employees travel to SF every 3 weeks for a few days (travel covered).