Design and Marketing Assistant

Capilano Students' Union; North Vancouver; On-site; CAD 60,000 - 80,000; Part time

Job summary

A student organization in North Vancouver is seeking a Design and Marketing Assistant. This role involves supporting the execution of communications strategies, graphic design, and providing member services. The ideal candidate is a current Capilano University student with strong communication skills and some experience in graphic design and marketing. Flexible hours and competitive pay are offered.

Benefits

Flexible weekly and daily work schedules

Paid sick, bereavement, and compassionate leave

Flexible benefit fund

Partial reimbursement of child care expenses

RRSP employer-matching contributions

Qualifications

• Must be a current Capilano University student.
• Experience working in a high volume service environment preferred.
• Six months of previous experience in graphic design and marketing is beneficial.

Responsibilities

• Support design of promotional materials for events.
• Maintain and execute the communications plan.
• Provide frontline coverage and service at Member Services.
• Promote upcoming events and activities to members.

Skills

Excellent verbal and written communication skills

Well-organized

Ability to work independently and in teams

Knowledge of campus and student life

Experience in graphic design and marketing

Education

Current Capilano University student

Job description

Title: Design and Marketing Assistant

Classification: Replacement Student Employee

Rate of pay: Starts at $23.86 per hour (+16% in lieu of benefits)

Hours of work: 15 hours per week

Reports to: Executive Director

Our design and marketing assistant is responsible for supporting the execution of the organization’s communications strategy through graphic design and marketing services. While the design and marketing assistant can expect to receive direction and supervision from the communications director on a day-to-day basis, the design and marketing assistant is ultimately accountable to the executive director.

Note: This is a term position and the appointment will end after December 12, 2025, unless the successful candidate is placed in a regular position.

Duties

In particular, the design and marketing assistant shall perform the following duties:

Design and Marketing

• Supports the design of promotional materials for events, services, and campaigns such as social media graphics, posters, signs, and banners.
• Supports the development, maintenance, and execution of the communications plan, the brand and style guide, templates, and other plans, guides, resources, and advice to assist coworkers in developing their own materials.
• Supports the preparation of newsletters to the membership.
• Supports the planning and execution of communications, social media, and marketing campaigns for all organizational areas.
  

Member Services

The design and marketing assistant can expect to spend a few hours per week at Member Services (our student information and service desk) to provide frontline coverage and service and information access for our members. While the design and marketing assistant needs to make sure that they’re meeting our members’ needs, any downtime beyond “Member Services essentials” should be spent on design and marketing work that can be done from the desk.

• Supports the sharing of information about our campaigns and advocacy work.
• Supports the promotion of upcoming events and activities.
• Supports the provision of resources, information, and services to clubs.
• Supports the administration of the space booking system.
• Supports the day-to-day delivery and promotion of member services.
• Acts as a clerk and cashier, processing transactions at the desk.
  
• Maintains service areas, ensuring that they are always "member-ready."

Here's what it takes to be successful in this role

• In order to be an effective resource to your fellow students, and to support our members through employment opportunities, our successful candidate must be a current Capilano University student (this requirement is non-negotiable for us) and must be knowledgeable about campus and student life at Capilano University.
  
• There are a lot of moving pieces working at our member services desk, and you can expect to deal with a high volume of queries to support students in-person, remotely, and online. This means that our successful candidate must be well-organized, and be able to stay on top of a workflow that includes requests coming from a few different places.
  
• Depending on daily schedules, you might be working alone at the member services desk with minimal in-person supervision for several hours at a time, or you might be working in pairs or in groups on busier days or for specific projects or assignments. This means that our successful candidate must work effectively independently and in teams.
  
• You'll be corresponding verbally and in writing with students, staff, service providers, and community members all the time to share accurate information about the resources and services available through the Capilano Students' Union, and so our successful candidate must have excellent verbal and written communication skills.
• To be able to quickly settle into your role assisting in helping improve our members' awareness of our work, our successful candidate would have an easier time being successful in this role if they have at least six months of previous experience working in graphic design and marketing.

Why work at the Capilano Students' Union?

We strive to be a diverse workplace.We’re working hard to make sure that our staff team reflects the diversity of our membership, guided by the CSU’s equity strategy. Over half of our team members self-identify as women, and people from visible minorities comprise half of our unionized workforce.

We are a certified Living Wage employer.We provide fair (and competitive) compensation packages for all members of our team, including employees who are students, because we believe that everyone who works deserves to make ends meet. As a part of our compensation and benefits package, you can expect:

• Flexible weekly and daily work schedules
  
• Paid sick, bereavement, and compassionate care leave
• A $650 per calendar year flexible benefit fund
• Partial reimbursement of child care expenses
• RRSP employer-matching contributions of up to 7.5%

We take our guiding principles really seriously.We think that our values create a fun, dynamic, and challenging work environment – one where no two days are the same, and where our team members look forward to coming to work. If these principles resonate with you, you should think about joining the team:

• We are results-driven
• We are accountable
• We are open, supportive, and collaborative
• We are professional and inclusive
• We are honest and transparent

Think you've got what it takes?

Apply now via this platform to join the team!

Please submit your résumé showing clearly how you would be the ideal candidate for this position and meet the qualifications set out above. You can address your correspondence to Christopher Girodat, Executive Director. This position is open until 4 p.m. on Friday, August 22, and we expect to start conducting interviews during the week of August 25. Interviews will be scheduled during business hours.

The CSU hires on the basis of merit, and is committed to employment equity and achieving team diversity that mirrors our student population. Folks with disabilities; Indigenous folks; self-identified women; folks from visible minorities; queer folks; and trans, two-spirit, and gender non-binary candidates are encouraged to self-identify during the application process. We are committed to removing barriers in our selection process for people with visible and invisible disabilities — please do not hesitate to reach out to us at [e-mail] if you need accommodation to participate fully in our application and selection process. Our employees are represented by CUPE 1004 in a unionized work environment.