Deputy Chief Information Officer, Business Solutions & Project Delivery

City Of Windsor; Windsor; On-site; CAD 100,000 - 140,000; Full time

Job summary

The City of Windsor is seeking a Deputy Chief Information Officer to oversee technology services and lead a team in delivering business solutions and project management. This senior role involves strategic planning, budget management, and fostering collaborative relationships within the organization. The ideal candidate will have extensive experience in IT operations, strong leadership skills, and a proven track record of managing complex projects.

Benefits

Smoke-free office environment

Equal Opportunity Employer

Qualifications

• Over 10 years of experience in managing and directing IT operations.
• Expertise in enterprise architecture development.
• Experience with project delivery methodologies including waterfall and agile.

Responsibilities

• Lead a team dedicated to business solutions and project delivery.
• Manage IT department operational and strategic planning.
• Establish guidelines for program delivery and oversee risk and quality.

Skills

Critical thinking

Solution-focused thinking

Communication skills

Relationship development

Political acumen

Education

Ontario Secondary School Graduation diploma

3-year Community College diploma in Computer Science or related

Tools

Windows-based software

Graphic software

Job description

Reporting to the Chief Information Officer (CIO), the Deputy Chief Information Officer (DCIO), Business Solutions & Project Delivery will play a pivotal role in the senior Technology team, providing oversight in the strategic delivery of Technology Services. You will lead a team dedicated to business solutions and applications, project delivery, program management, governance, transformation, risk management, and the execution of the technology roadmap derived from the Council- approved Corporate Technology Strategic Plan (CTSP) adopted in 2023. The DCIO will lead their team towards a collaborative and performance-based culture, implementing transformative change and delivering high-quality technology services throughout the City.

The DCIO will provide leadership in the areas of :

Strategic Planning :

• Work closely with the CIO and in alignment with the CTSP, set the direction for the business application, project / program delivery and enterprise architecture team.
• Promote and support the CTSP roadmap, by building and implementing business solutions, informed by enterprise architecture and delivery through programs and projects.
• Assist the CIO in strategic allocations for corporate investments in value-add initiatives aligning with corporation strategic objectives.
• Manage IT department operational and strategic planning, including business requirements, project planning, and organizing and negotiating the allocation of resources.

Budget Management :

• Budget management, including planning and monitoring, reporting, and resource management and allocation, financial forecasting, cost analysis, and risk assessment for your operational and capital project budgets.
• Develop and review budgets for and from IT department and ensure they align with stated goals, guidelines, and objectives.
• Lead the development framework of Enterprise Architecture standards, guidelines, methods, models, and tools to align technology implementation with City service delivery goals.
• Provide support to the CIO’s role in the Project Governance framework and provide oversight to the Architecture Core Team.

Program Delivery :

• Establish guidelines and provide oversight on program delivery. Ensure the success of complex technology programs and projects; oversee risk, quality, and optimal program delivery; assist as required with reporting on projects, program delivery and performance to Senior Corporate Leadership, Mayor and Council.

Partnership & Relationship Management :

• Develop ongoing positive working relationships within Technology Services and Corporate partners to foster collaboration and service excellence in cross-functional teams, and act as a trusted advisor to senior leadership across the organization.
• Build collaborative relationships with City stakeholders and senior management, providing information where Technology Services may add value or support program operations.

Culture and Team Leadership

• Cultivate an environment which encourages creativity and innovation by welcoming diverse perspectives, promoting healthy debate and re-assessing the status quo; and
• An environment where team members understand their role in relation to the overall goals of their team and the department, thereby enhancing the culture of equity and accountability among staff.

Operational Management :

• Manage IT staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions.

Oversee negotiation and administration of vendor, outsourcing, and consultant contracts and service agreements as it relates to business solution and program / project management.

QUALIFICATIONS :

• Must have an Ontario Secondary School Graduation diploma combined with a 3-year Community College diploma in Computer Science, Information Technology, Business Information Systems, Business Administration or related programs or Ontario Ministry of Education equivalencies and over ten (10) years of experience in managing and / or directing an IT operation;
• Must be a critical, solution-focused thinker;
• Must have a track record of developing and managing large scale projects, complex transformation programs and IT infrastructure strategic planning and development;
• Must have good understanding and technical knowledge of current network and PC operating systems, hardware, protocols, and standards and experience with systems design and development from business requirements analysis through to day-to-day management.
• Must possess expertise in leading the development of enterprise architecture, guidelines, and models.
• Must have experience in project delivery methodologies, including waterfall and scaled agile, concepts of rapid prototyping and user centric design processes; experience with establishing and reporting on program success measures and governance to support delivery objectives and change management tactics.
• Must have superior communication and relationship development skills with the ability to simplify complex technology details into concise, tactful key messaging and ability to communicate comfortably with all levels of an organization.
• Must possess political acumen with the ability to work closely with council and senior leadership.
• Must have experience in technology procurement and external partner, vendor, contract management.
• Must have proficiency in Windows based software including Word, Excel, and graphic software.
• Should have knowledge of the Occupational Health and Safety Act, its regulations and knowledge of the hazards associated with the work.
• Will be required to complete and remain current as per the requirements of the Corporation’s Management Certificate Program.
• Progression through the Art of Supervision Program Certificate or a supervisory program of a similar nature, is considered an asset.
• The physical demands analysis associated with this job indicates a sedentary level of work.
• Must have the ability to travel to off-site locations in a timely and expedient manner as required. If method of travel is by vehicle, a current valid and lawful Driver's License is required in accordance with the Highway Traffic Act and must provide a driver’s abstract as a condition of employment.

NOTE :

• Only those applicants selected for an interview will be acknowledged
• We offer a smoke-free office environment
• Personal information is collected under the authority of the Municipal Act, c. 25 as amended, and will be used to determine eligibility for employment.
• The Corporation of the City of Windsor is an Equal Opportunity Employer

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