Depot Coordinator

ALS; Greater Sudbury; On-site; CAD 40,000 - 60,000; Full time

Job summary

Join a purpose-driven team at a global leader in scientific testing, where you can make a real impact. This role offers the opportunity to thrive in a dynamic environment while preparing and processing samples for clients. You'll be part of a dedicated team focused on delivering high-quality services to ensure a safer, healthier world. With structured wage increases and comprehensive benefits, this position promises not only personal growth but also the chance to contribute to meaningful solutions across various industries. If you're ready to take on challenges and grow your career, this is the perfect opportunity for you.

Benefits

Structured wage increases

Comprehensive benefit package

Additional vacation days

Business support for education

Learning & development opportunities

Qualifications

• Strong English communication skills required for effective interaction.
• Basic knowledge of Microsoft Office is necessary for daily tasks.

Responsibilities

• Prepare and package bottle orders for delivery to clients.
• Maintain inventory control and ensure cleanliness of the sample receiving area.
• Provide excellent customer service to clients and couriers.

Skills

English communication skills

Microsoft Office (Word, Excel, Outlook)

Organizational skills

Ability to perform repetitive tasks

Client-focused attitude

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Imagine your future with us!

At ALS, we encourage you to dream big.

When you join ALS, you join a purpose and values-driven team that empowers you to innovate, create, and thrive.

Our global team turns up each day with passion and commitment to do amazing things, always challenging our thinking to find ways to solve some of the world’s most complex problems for a safer, healthier world.

About The Role

On-site | Full-time

This position will be key to successful entry into the Northeastern Ontario market and there will be potential to grow with the operations. This role will consist of preparing accurate bottle orders for delivery to clients throughout the Sudbury region and processing samples received. The successful candidate must be capable of working in a fast-paced environment and meeting strict deadlines while maintaining a strong focus on customer service.

Key Responsibilities

1. Welcome clients and couriers to the sample receiving area;
2. Prepare bottle orders and sample preservatives for packing and shipping;
3. Package and ship samples using appropriate couriers and procedures;
4. Organize, prioritize, and track orders;
5. Review and double-check bottle orders prepared by others for errors;
6. Receive supplies and distribute to the appropriate department;
7. Process return shipments for laboratory supplies;
8. Take weekly stock counts;
9. Maintain inventory control of sample bottles and general lab and shipping supplies;
10. Deliver late shipments to couriers and others as required;
11. Deliver/pickup of shipments, as required;
12. Trace lost/late shipments and/or customer claims of lost shipments;
13. Provide excellent customer service to clients and couriers;
14. Clean and manage coolers after sample login;
15. Ensure sample receiving area is clean, organized, and presentable at all times;
16. Receive samples/coolers;
17. Unpack and layout all samples from each submission in the order of the submission;
18. Label verification;
19. Basic building maintenance;
20. Provide general assistance to support regional operations as required;
21. Follow internal Standard Operating Procedures and schedules while ensuring analytical quality procedures are adhered to;
22. Observe established safety regulations and comply with all ALS health and safety policies and procedures;
23. Other duties as assigned by the Lab Supervisor or Regional Manager.

About You

1. Good English communication skills (auditory, verbal, writing, and reading) as required;
2. Ability to use Microsoft Office (Word, Excel, and Outlook) on a basic level;
3. Basic computer skills;
4. Ability to perform repetitive tasks correctly in a fast-paced environment;
5. Good organizational skills with the ability to meet strict deadlines such as Turnaround Times (TAT) and holding requirements;
6. Ability to work independently and as part of a team;
7. A strong work ethic and willingness to own varied tasks as required;
8. A commitment to excellence and a client-focused attitude.

Physical Demands

1. Ability to lift up to 50 lbs./23 kg on a regular basis and carry for short distances;
2. Extensive walking or movement, bending, and kneeling for a full shift;
3. Manual dexterity to perform intricate and/or repetitive tasks;
4. Wear issued personal protective equipment (PPE) such as dust masks, gloves, etc. when required;

Working at ALS

Our people are our most valuable asset and drive our success at ALS. We are a diverse community of dedicated professionals united by our passion to make a difference in the world. We reward excellence and uphold our values in our work and how we treat each other. At ALS, you’ll be supported to expand your skills and develop new ones so you can reach your full potential. We invest in our people with a range of programs and provide opportunities across the company, giving our people scope to grow diverse careers and develop as leaders. We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and the communities where we work.

Our Benefits Include

1. Structured wage increases;
2. Comprehensive benefit package specific to your work status (including extended medical, dental, and vision coverage, access to company perks, life and disability insurance, retirement plan with company match, employee assistance and wellness programs);
3. Additional vacation days for years of service;
4. Business support for education or training after 9 months with the company;
5. Learning & development opportunities (unlimited access to e-learnings and more).

Please note: Benefits vary based on employee status.

About ALS

ALS is a global leader in scientific testing, providing comprehensive testing solutions to clients in more than 60 countries across a wide range of industries, including environment, food and beverage, mining, personal care, pharmaceutical, healthcare, and equipment reliability. Using state-of-the-art technologies and innovative methodologies, our dedicated international teams deliver the highest-quality testing services and personalized solutions supported by local expertise. We help our clients leverage the power of data-driven insights for a safer and healthier world.

Everyone Matters

ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognized and valued.

Qualified candidates will be considered without regard to race, color, religion, national origin, military or veteran status, gender, age, disabilities, sexual orientation, gender identity, genetic characteristics protected by the law. We invite resumes from all interested parties, including women, Indigenous persons, members of minority groups, and persons living with disabilities.

ALS also welcomes applications from people with all levels of ability. Accommodation is available on request for candidates taking part in all aspects of the selection process.

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