Deployment Engineer - Live Deployments & AI Integrations

Maxima; Toronto; On-site; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary

401(k) for US employees

Unlimited PTO

Lunch in the office

Commuter benefits

Job summary

Maxima in Toronto is seeking a Deployment Engineer to join our team. You will work beside Account Executives through complex deals, run proofs of concept, and build integrations and custom modules to launch customer solutions.

You will tune prompts and models for each client, troubleshoot production issues, and collaborate with product and engineering to deliver on customer needs. This role is office-based in downtown Toronto, four to five days a week.

Qualifications

• 2+ years in forward deployed engineering, sales engineering, implementation engineering, or solutions engineering
• Bachelor's degree in any engineering discipline; computer science preferred but not required
• Strong verbal and written communication skills and comfort working directly with customers
• Proficiency in languages such as Go, TypeScript, or Python
• Experience working with Account Executives on technical sales processes for enterprise customers
• Proactive, highly motivated, and able to handle the intensity and pace of a startup

Responsibilities

• Work with Account Executives on complex deal cycles involving multiple stakeholders
• Run technical proof-of-concept processes and present tailored demos based on customer and business needs
• Lead technical discovery calls and write the implementation scoping document for each customer that launches with Maxima
• Tune prompts and models to get the right AI performance for each client
• Build integrations to transaction systems such as revenue, billing, and accounts payable, and the custom modules customers need to go live
• Partner with product and engineering to deliver on customer requests and advocate for customer needs
• Troubleshoot, debug, fix, and upgrade software for reliable performance in production, and support deployed solutions over time

Skills

Go

TypeScript

Python

Customer communication

Sales engineering

Startup pace

Education

Bachelor's degree in engineering

Tools

Go

Job description

Maxima in Toronto is seeking a Deployment Engineer to join our team. You will work beside Account Executives through complex deals, run proofs of concept, and build integrations and custom modules to launch customer solutions.

You will tune prompts and models for each client, troubleshoot production issues, and collaborate with product and engineering to deliver on customer needs. This role is office-based in downtown Toronto, four to five days a week.