Department Supervisor Full-Time - 7255 Cranbrook

The Home Depot Canada; Cranbrook; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading company in home improvement is seeking a Department Supervisor to inspire and lead associates in providing exceptional customer service. This role involves managing performance, ensuring staffing levels, and driving sales through effective merchandising. Ideal candidates will have supervisory experience and strong interpersonal skills.

Benefits

Health and Dental Benefits for Full Time associates

Profit Sharing and Stock Purchase Plan

Paid Training & Career Development

Tuition Reimbursement

Qualifications

• 1-2 years experience as a supervisor or leading teams.
• Ability to work a flexible schedule, including days, evenings, and weekends.

Responsibilities

• Leading and inspiring associates to provide exceptional customer service.
• Managing associate performance through development and feedback.
• Ensuring department staffing levels meet business needs.

Skills

Organizational skills

Interpersonal skills

Customer service skills

Decision-making skills

Problem-solving skills

Job description

Position Purpose:

Under the management of Department Supervisors, our Associates can flourish and reach their peak. They provide leadership by coaching, training, motivating and inspiring associates to perform at their best and encouraging their personal and professional development and growth. Department Supervisors work with Store Management, Operations teams and external partners to gain the knowledge and support needed to successfully meet the needs of our business and achieve results.

What sets us apart?

• Health and Dental Benefits for Full Time associates
• Profit Sharing and Stock Purchase Plan
• Paid Training & Career Development
• Tuition Reimbursement
• The Home Depot Values that inspire teamwork and camaraderie amongst department leaders and associates

What you will be doing:

1. Leading and inspiring associates to build relationships with our customers, associates & peers to provide exceptional customer service and achieve top line sales with strong merchandising and product knowledge.
2. Ensuring department staffing levels meet business needs.
3. Managing associate performance through development, communication, rewards and recognition, and providing ongoing feedback.
4. Reviewing sales & other reports and working with the assistant manager to make recommendations for improvement on inventory, overhead organization, and cross merchandising to drive sales.
5. Maintaining 100% in-stock and overhead organizational plans.
6. Investigating, resolving, and escalating customer issues as appropriate.
7. Communicating store sales, events, and promotional activities through rallies and weekly department meetings.
8. Ensuring that all Safety and Asset Protection standards and protocols are clearly communicated and followed.

What we are looking for:

• Ability to work a flexible schedule, including days, evenings, and weekends.
• Excellent organizational, interpersonal, and customer service skills.
• Excellent decision-making and problem-solving skills.
• 1-2 years experience as a supervisor / leading teams.

The pay range for this position is between $22.70 - $24.95.