Department Sales Manager, St.Albert

Canadian Tire Corporation; St. Albert; On-site; CAD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Department Sales Manager for Softgoods. This role is perfect for someone passionate about sports and active lifestyles, who thrives in a retail environment. As a leader, you will coach and develop your team while driving sales and maintaining visual standards. You'll be responsible for building strong relationships with customers and ensuring an exceptional shopping experience. If you're a proven retail manager with a knack for inspiring others, this is the opportunity to make a significant impact in a vibrant and supportive work culture.

Qualifications

• Proven retail manager with a passion for coaching and developing teams.
• Strong customer service skills and a business-focused mindset.

Responsibilities

• Lead and coach the department team to enhance performance and customer experience.
• Develop relationships with customers and create a positive work environment.

Skills

Customer Service Skills

Coaching and Development

Sales Planning

Team Leadership

Business Acumen

Education

Minimum 2 years in a retail environment

Job description

What you’ll do

• As a Department Sales Manager of Softgoods, you have a passion for sports and live an active lifestyle.

• Visual standards of apparels and footwear is your playground.

• You demonstrate a positive and engaged attitude when dealing with customers and employees and are responsible for coaching and developing your team.

• As an ambassador and leader of the customer experience you look to develop relationships with customers and provide mentorship and coaching to your team to ensure the same.

• Coach and develop your department team by setting expectations, keeping open lines of communication, coaching on a continual basis, providing constructive feedback, and ongoing support.

• Build and manage a daily game and sales plan for the department.

• Create development plans for full-time staff – providing support and coaching to improve any performance gaps.

• Communicate skills proven through effective huddles / meetings / coaching sessions.

• Develop and maintain a positive work environment for staff.

What you bring

• Business Savvy – you have a customer focused mindset and can plan, execute, and drive sales.

• Leaders – you lead by example and have a passion for coaching, developing, and inspiring your team.

• Culture and brand ambassadors – you love the work and take pride in our brand.

• If you’re a proven retail manager with a passion for people, our industry, and driving an exceptional customer experience, then this is definitely the place to be.

• Minimum of 2 years in a retail environment, preferably at a supervisory level.

• A proven track record of business growth and exceptional customer service skills.

• Demonstrated interest in or involvement in sports or the sporting goods industry an asset.