Department Sales Manager, Southcentre Mall

Canadian Tire; Calgary; On-site; CAD 40,000 - 80,000; Full time

Job summary

An established industry player seeks a passionate Department Sales Manager of Footwear to lead a dynamic team in a vibrant retail environment. This role involves coaching, developing staff, and driving sales while fostering a positive customer experience. With a focus on sports and an active lifestyle, you will inspire your team to excel and build lasting relationships with customers. Join a collaborative network that values diversity and inclusion, and make a meaningful impact in the retail landscape. If you are ready to take your career to the next level, this opportunity awaits you.

Qualifications

• Minimum of 2 years in a retail environment, preferably at a supervisory level.
• Proven retail management experience with a passion for people and customer experience.

Responsibilities

• Coach and develop your department team by setting expectations and providing feedback.
• Build and manage a daily game and sales plan for the department.

Skills

Customer Focus

Leadership

Retail Management

Sales Planning

Coaching

Communication Skills

Sports Knowledge

Education

Retail Management Experience

Job description

Department Sales Manager of Footwear

What you’ll do

• As a Department Sales Manager of Footwear, you have a passion for sports and live an active lifestyle.

• You know shoes, are keenly interested to learn more, and maybe even a sneaker head!

• You demonstrate a positive and engaged attitude when dealing with customers and employees and are responsible for coaching and developing your team.

• As an ambassador and leader of the customer experience, you look to develop relationships with customers and provide mentorship and coaching to your team to ensure the same.

• Coach and develop your department team by setting expectations, keeping open lines of communication, coaching on a continual basis, providing constructive feedback, and ongoing support.

• Build and manage a daily game and sales plan for the department.

• Create development plans for full-time staff—providing support and coaching to improve performance gaps.

• Communicate skills effectively through huddles, meetings, and coaching sessions.

• Develop and maintain a positive work environment for staff.

What you bring

• Business savvy—customer-focused mindset with the ability to plan, execute, and drive sales.

• Leadership—lead by example and have a passion for coaching, developing, and inspiring your team.

• Culture and brand ambassador—pride in our brand and work environment.

• Proven retail management experience with a passion for people, industry, and customer experience.

• Minimum of 2 years in a retail environment, preferably at a supervisory level.

• Track record of business growth and exceptional customer service skills.

• Interest or involvement in sports or the sporting goods industry is an asset.

At Canadian Tire Group of Companies, we believe in fostering an environment of transparency where your contributions are recognized, valued, and fairly rewarded. Salary is determined based on experience, store volume, location, and role-specific requirements.

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About Us

At Sport Chek, we want to find what moves you and help build your career from there. As Canada’s destination for footwear, apparel, and sporting goods, we believe sport and activity can help shape your style, relationships, and mindset. Join a collaborative network of like-minded individuals across the Canadian Tire family of companies, serving customers coast-to-coast. There’s a place for you here.

Our Commitment to Diversity, Inclusion, and Belonging

We are committed to fostering an environment where belonging thrives, with diversity, inclusion, and equity infused into all we do. We aim to treat everyone with dignity and respect, regardless of religion, nationality, gender, race, age, ability, language, sexual orientation, or identity. Our purpose is to help make life in Canada better.

Accommodations

We value inclusion and welcome candidates from diverse backgrounds, including racialized, Indigenous, 2SLGBTQIA+, women, and people with disabilities. If you require accommodations during the application or interview process, please inform us when contacted, and we will work to meet your needs.