Department Sales Manager Softgoods

Sporting Life; Laval; Presencial; CAD 55.000 - 90.000; Jornada completa

Descripción de la vacante

Sporting Life in Laval is seeking a Softgoods Department Sales Manager to lead a team on the shop floor, delivering exceptional service and guiding customers to the right apparel and accessories for their lifestyle.

You will set the tone as a role model for customer service, collaborate with the Assistant Manager, manage scheduling, inventory, and merchandising to keep the department sharp and profitable.

Formación

• 2–4 years of retail leadership experience.
• Proven ability to hit sales goals and elevate customer experiences.
• Excellent communication and organizational skills.
• Ability to coach and develop staff.

Responsabilidades

• Deliver outstanding customer service and resolve issues promptly.
• Execute visual merchandising standards and weekly sales plans.
• Act as Manager on Duty and lead daily store operations.
• Prioritize health and safety and provide staff training.
• Support recruitment, staff development and performance reviews.

Conocimientos

Retail leadership

Team leadership

Customer service

Visual merchandising

Scheduling

Inventory management

Communication

Multitasking

Descripción del empleo

Are you passionate about the latest trends in apparel and creating exceptional shopping experiences?

Join us as a Softgoods Department Sales Manager, where you’ll lead our team in delivering exceptional service and helping customers find the perfect clothing and accessories for their lifestyle.

Since 1979, we have been Canada’s go-to destination for performance-driven gear and stylish outdoor fashion. From skiing to cycling, we’re here to outfit our customers for their next adventure with apparel, footwear, equipment, and accessories for everyone.

What You’ll Do;

As a leader on our shop floor, you’ll combine your passion for fashion with operational expertise to create a standout retail experience. You’ll set the tone as a role model for outstanding customer service, fostering a fun, inclusive, and high-performing team environment.

While partnering with your Assistant Manager to achieve sales targets, manage team KPIs, and maximize profitability, you’ll coach your team to be product and trend experts, ensuring they’re equipped to guide customers to their perfect fit. You’ll manage scheduling, inventory, and merchandising to keep your department running smoothly and looking sharp.

• Deliver outstanding customer service, resolving issues promptly and ensuring customer satisfaction at every interaction.
• Execute visual merchandising standards, including analyzing product needs and implementing weekly plans to optimize sales.
• Act as Manager on Duty, leading by example in daily operations, motivating the team, and ensuring adherence to store policies and procedures.
• Prioritize health and safety by identifying workplace hazards, providing training, and adhering to Occupational Health and Safety standards.
• Support recruitment, staff development, and performance appraisals to build a strong, high-performing team.

What You’ll Bring;

• Passionate about apparel trends and inspiring others through your enthusiasm for fashion and style.
• With 2-4 years of retail leadership experience, you’ve successfully led teams to hit goals and elevate customer experiences.
• You’re results-driven, entrepreneurial, and motivated by challenges.
• Strong communicator who knows how to motivate, engage, and get things done.
• You’re an organized multitasker who thrives on juggling priorities.