Department Sales Manager, Softgoods

Sporting Life, Inc.; Edmonton; On-site; CAD 40,000 - 75,000; Full time

Job summary

Join a dynamic retail team as a Softgoods Department Sales Manager, where your passion for fashion and leadership skills will create an exceptional shopping experience. In this role, you will inspire and guide your team to deliver outstanding customer service while achieving sales targets. With a commitment to fostering an inclusive and high-performing environment, you’ll manage operations, visual merchandising, and staff development. This is an exciting opportunity to be part of a leading Canadian sports lifestyle retail organization, dedicated to helping customers find the perfect apparel and accessories for their adventures.

Qualifications

• 2-4 years of retail leadership experience with a focus on customer satisfaction.
• Ability to inspire and motivate a team while achieving sales targets.

Responsibilities

• Lead the team in delivering exceptional customer service and operational excellence.
• Manage inventory, scheduling, and merchandising to optimize department performance.

Skills

Retail Leadership

Customer Service

Visual Merchandising

Team Management

Communication

Education

High School Diploma

Bachelor's Degree (Preferred)

Job description

5015 111 St NW unit 940, Edmonton, AB T6H 4M6, Canada

Job Description

Are you passionate about the latest trends in apparel and creating exceptional shopping experiences?

Join us as a Softgoods Department Sales Manager, where you’ll lead our team in delivering exceptional service and helping customers find the perfect clothing and accessories for their lifestyle.

Since 1979, we have been Canada’s go-to destination for performance-driven gear and stylish outdoor fashion. From skiing to cycling, we’re here to outfit our customers for their next adventure with apparel, footwear, equipment, and accessories for everyone.

What You'll Do;

As a leader on our shop floor, you’ll combine your passion for fashion with operational expertise to create a standout retail experience. You’ll set the tone as a role model for outstanding customer service, fostering a fun, inclusive, and high-performing team environment.

While partnering with your Assistant Manager to achieve sales targets, manage team KPIs, and maximize profitability, you’ll coach your team to be product and trend experts, ensuring they’re equipped to guide customers to their perfect fit. You’ll manage scheduling, inventory, and merchandising to keep your department running smoothly and looking sharp.

• Deliver outstanding customer service, resolving issues promptly and ensuring customer satisfaction at every interaction.
• Execute visual merchandising standards, including analyzing product needs and implementing weekly plans to optimize sales.
• Act as Manager on Duty, leading by example in daily operations, motivating the team, and ensuring adherence to store policies and procedures.
• Prioritize health and safety by identifying workplace hazards, providing training, and adhering to Occupational Health and Safety standards.
• Support recruitment, staff development, and performance appraisals to build a strong, high-performing team.

What You'll Bring;

• Passionate about apparel trends and inspiring others through your enthusiasm for fashion and style.
• With 2-4 years of retail leadership experience, you’ve successfully led teams to hit goals and elevate customer experiences.
• You’re results-driven, entrepreneurial, and motivated by challenges.
• Strong communicator who knows how to motivate, engage, and get things done.
• You’re an organized multitasker who thrives on juggling priorities.

#SL123

Who We Are;

Sporting Life Group is a member of the Fairfax Financial Holdings Limited company and is a leading Canadian sports lifestyle retail organization comprising iconic banners, Golf Town, Sporting Life and Team Town.

Operating from coast to coast Golf Town, Sporting Life and Team Town’s fleet of stores inspire Canadians to get outside and live an active lifestyle, whether it’s playing some of Canada’s top golf courses, running through community trails, experiencing the exhilarating feeling of the hills, or any sports activity in between fit for the individual or whole family.

Sporting Life Group is an equal opportunity employer and committed to providing accommodations for persons with disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, please advise the Sporting Life Human Resources team of any accommodations required to ensure fair and equitable access through the recruitment and selection process.

5015 111 St NW unit 940, Edmonton, AB T6H 4M6, Canada