Department Manager (Visual)- Cross Iron Mills Mall

Nike; Alberta; On-site; CAD 40,000 - 80,000; Full time

Job summary

Únete a un equipo dinámico en una reconocida empresa deportiva como Gerente de Departamento. Esta posición te permite ser el rostro de la marca, guiando a los clientes con tu pasión por el deporte y el servicio al cliente. Serás responsable de liderar y motivar a tu equipo, asegurando que cada miembro se sienta valorado y apoyado. Con un enfoque en el crecimiento de la tienda y en la creación de asociaciones comunitarias, tendrás la oportunidad de dejar una huella significativa. Además, disfrutarás de beneficios como descuentos para empleados, programas de salud y oportunidades de desarrollo profesional, lo que hace de esta una carrera emocionante y gratificante.

Benefits

Descuentos para empleados

Beneficios de salud y dental

Programa de reembolso de matrícula

Plan de ahorro para la jubilación

Tiempo libre remunerado

Oportunidad de comprar acciones de Nike a descuento

Qualifications

• 3 años de experiencia en atención al cliente en retail o hospitalidad.
• 1 año de experiencia en liderazgo y gestión de equipos.

Responsibilities

• Liderar un equipo para asegurar el funcionamiento de la tienda.
• Atraer y capacitar a nuevos miembros del equipo.

Skills

Atención al cliente

Liderazgo

Resolución de conflictos

Capacitación de equipos

Experiencia en retail

Education

Experiencia en retail o hospitalidad

Experiencia en liderazgo

Tools

Microsoft Office

Sistemas de negocio minorista

Job description

Forma parte del equipo de NIKE, Inc.

NIKE, Inc. hace más que equipar a los mejores atletas del mundo. Es un lugar para explorar el potencial, borrar las fronteras y ampliar los límites de lo que se puede ser. La empresa busca personas que puedan crecer, pensar, soñar y crear. Su cultura aumenta al adoptar la diversidad y recompensar la imaginación. La marca busca a los triunfadores, los líderes y los visionarios. En NIKE, Inc. se trata de que cada persona aporte sus habilidades y pasión a un juego desafiante y en constante evolución.

Trabajar en venta minorista es ser la cara de NIKE, Inc. Con el foco puesto incansablemente en los conocimientos sobre productos y servicio al cliente, los equipos de venta minorista de Nike le aportan al cliente valiosas experiencias todos los días. Desde Shanghái a San Francisco, cada una de las tiendas tiene una perspectiva única y atiende a una comunidad inspiradora de devotos del deporte y el estilo. Una carrera en el sector de venta minorista de Nike requiere creatividad y ambición, y ofrece la oportunidad de crecer con algunos de los mejores atletas, compañeros de equipo y asociados de venta minorista de la industria.

Nike Job Description: Department Manager

Location & Store Type: Cross Iron Mills Store

Address: Calgary, AB

Hours: Full Time Permanent 40 hours per week, including nights and weekends

Behind every great team is a great coach. That’s why when you join us as a Department Manager, we refer to you as a Coach.

Join the NIKE Team as a Department Manager

As a Nike Department Manager, you’re the face of NIKE. Enjoy high-volume and a fast pace as your diverse experience and perspective helps guide customers in making the best decisions for them. You’ll work with your team to focus on customer service and get to the win the right way.

We believe that if you have a body, you are an athlete, and you’ll bring this to life with your passion for sport and customer service. This includes properly training your team and implementing our Service Principles while representing our global culture of sport, the NIKE brand, each other, and your community. You lead the charge of ensuring your team makes positive moments, has fun, and feels like they are a part of something bigger.

As a Department Manager, you'll lead, coach, and inspire your team to deliver the best experience for their customers while ensuring your team members feel included and supported. You'll use your retail expertise to drive store growth strategies and create opportunities to continue building upon community partnerships. You are the one people look to for encouragement, leadership and bringing NIKE to life for our customers, communities, and colleagues. You will also enjoy benefits like employee discounts, healthcare, paid time off and education programs to develop and advance your career.

Putting Your Best Foot Forward

• Three years of customer-facing retail or hospitality experience
• One year of leadership experience
• Demonstrated ability to recruit, build and lead high-performing teams
• Proficient in Microsoft Office and retail business systems
• Ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodations
• Proven ability to utilize tools for conflict resolution and employee coaching and counseling
• Able to work mornings, weekends, nights, and holidays as needed

What You're Responsible For

• Leading a team that helps keep all store functions running seamlessly.
• Ensuring your store is staffed by attracting, assessing, and onboarding your future teammates.
• Equipping store employees with tools needed to succeed in their day-to-day responsibilities.
• Leading your store's team and business results/critical metrics, including budgeting, planning, a high level of customer service, sales, people leadership and management
• Managing product life cycle from stockroom to visual merchandising and the sales floor.

Rewarded for a Job Well Done

• Health, Wellness and Dental Benefits Insurance
• Tuition Reimbursement program, Employee Assistance program, Retirement Savings Plan Match
• Accrued Paid Time Off and Holiday Pay
• The opportunity to buy Nike stock at a discount through our Employee Stock Purchase Plan (ESPP)
• Discounts for you and your family

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.