Department Manager, Hardgoods, Bramalea City Centre

Atmosphere Ltd.; Brampton; Hybrid; CAD 43,000 - 56,000; Full time

Benefits offered by this job

Comprehensive benefits and retirement

Performance incentives

Product discounts

Job summary

Atmosphere Ltd. in Brampton is seeking a Department Sales Manager of Hardgoods to lead a dynamic team and drive exceptional customer experiences. You’ll coach staff, develop sales plans, and act as a brand ambassador while fostering a positive store culture and strong customer relationships.

The role requires at least 2 years in retail with supervisory experience; a passion for sports and the sporting goods industry is a plus, and comprehensive benefits accompany competitive pay.

Qualifications

• Minimum of 2 years in a retail environment, supervisory preferred.
• Proven track record of business growth and exceptional customer service.
• Interest or involvement in sports or sporting goods industry an asset.

Responsibilities

• Coach and develop department team through coaching, feedback, and mentorship.
• Build and manage a daily game and sales plan for the department.
• Create development plans for full-time staff.
• Communicate skills shown in huddles/meetings/coaching.

Skills

Sales leadership

Coaching

Customer service

Retail management

Brand ambassador

Sports enthusiasm

Tools

POS systems

Microsoft Excel

Job description

**Department Sales Manager of Hardgoods****What you’ll do*** As a Department Sales Manager of Hardgoods, you have a passion for sports and live an active lifestyle.* You know your sports, possibly even play, and have understanding of some of the tech aspects that come with playing for fun or going for gold!* You demonstrate a positive and engaged attitude when dealing with customers and employees and are responsible for coaching and developing your team.* As an ambassador and leader of the customer experience, you look to develop relationships with customers and provide mentorship and coaching to your team to ensure the same.* Coach and develop your department team by setting expectations, keeping open lines of communication, coaching on a continual basis, providing constructive feedback, and ongoing support.* Build and manage a daily game and sales plan for the department.* Create development plans for full-time staff – providing support and coaching to improve any performance gaps.* Communicate skills proven through effective huddles / meetings / coaching sessions.* Develop and maintain a positive work environment for staff.**What you bring*** Business Savvy – you have a customer focused mindset and can plan, execute, and drive sales.* Leaders – you lead by example and have a passion for coaching, developing, and inspiring your team.* Culture and brand ambassadors – you love the work and take pride in our brand.* If you’re a proven retail manager with a passion for people, our industry, and driving an exceptional customer experience, then this is definitely the place to be.* Minimum of 2 years in a retail environment, preferably at a supervisory level.* A proven track record of business growth and exceptional customer service skills.* Demonstrated interest in or involvement in sports or the sporting goods industry an asset.**We’re always looking for great talent! In addition to competitive pay, we offer:*** **Comprehensive benefits and retirement programs*** **Performance incentives*** **Other perks to support your well-being*** **Career growth opportunities and product discounts** Our typical hiring range is between $42,500 and $56,250. Salary decisions are also dependent on other factors such as your experience, store size and market location, industry benchmarks, internal equity, and other role-specific requirements.