Department Manager, Footwear, Eglinton Corners

Canadian Tire; Old Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

Join a leading company as a Department Sales Manager of Footwear, where you will lead a team, drive sales, and enhance customer experience. Your passion for sports and leadership will help foster a positive work environment while achieving business growth.

Qualifications

• Proven retail manager with a passion for people.
• Track record of business growth and exceptional customer service skills.

Responsibilities

• Coach and develop department team, set expectations.
• Build and manage daily game and sales plan.
• Develop relationships with customers and provide mentorship.

Skills

Leadership

Customer-focused mindset

Coaching

Business savvy

Education

Minimum of 2 years in a retail environment

Job description

What you’ll do

• As a Department Sales Manager of Footwear, you have a passion for sports and live an active lifestyle.

• You know shoes, are keenly interested to learn more, and maybe even a sneaker head!

• You demonstrate a positive and engaged attitude when dealing with customers and employees and are responsible for coaching and developing your team.

• As an ambassador and leader of the customer experience, you look to develop relationships with customers and provide mentorship and coaching to your team to ensure the same.

• Coach and develop your department team by setting expectations, maintaining open communication, coaching continually, providing constructive feedback, and offering ongoing support.

• Build and manage a daily game and sales plan for the department.

• Create development plans for full-time staff, providing support and coaching to improve performance gaps.

• Communicate skills effectively through huddles, meetings, and coaching sessions.

• Develop and maintain a positive work environment for staff.

What you bring

• Business savvy — you have a customer-focused mindset and can plan, execute, and drive sales.

• Leadership — you lead by example and have a passion for coaching, developing, and inspiring your team.

• Culture and brand ambassador — you love the work and take pride in our brand.

• If you’re a proven retail manager with a passion for people, our industry, and driving an exceptional customer experience, then this is the place for you.

• Minimum of 2 years in a retail environment, preferably at a supervisory level.

• A proven track record of business growth and exceptional customer service skills.

• Interest or involvement in sports or the sporting goods industry is an asset.

About Us

At Sport Chek, we want to find what moves you and help build your career from there. As Canada’s destination for footwear, apparel, and sporting goods, we believe that sport and activity have the power to shape your style, relationships, and mindset. Join us and be part of a collaborative network of like-minded individuals across the Canadian Tire family of companies, serving customers coast-to-coast. There’s a place for you here.

Our Commitment to Diversity, Inclusion, and Belonging

We are committed to fostering an environment where belonging thrives, and diversity, inclusion, and equity are embedded in everything we do. We aim to treat everyone with dignity and respect, regardless of religion, nationality, gender, race, age, ability, language, sexual orientation, or identity. We believe in making life in Canada better for all.

Accommodations

In line with our core value that inclusion is essential, we welcome candidates from equity-seeking groups, including those who identify as racialized, Indigenous, 2SLGBTQIA+, women, or have disabilities. If you require accommodations during the application or interview process, please inform us when contacted, and we will work with you to meet your needs.