Department Manager, Footwear, Conestoga Mall

Canadian Tire Corporation; Waterloo; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading company in sporting goods is seeking a Department Manager for Footwear at Conestoga Mall. The role involves coaching a team, driving sales, and enhancing customer experiences. Ideal candidates will have retail management experience, a passion for sports, and a strong customer-focused mindset.

Qualifications

• Minimum of 2 years in a retail environment, preferably at a supervisory level.
• Proven retail management experience with a passion for people.
• Interest or involvement in sports or the sporting goods industry is an asset.

Responsibilities

• Coach and develop your department team by setting expectations.
• Build and manage a daily game and sales plan for the department.
• Develop relationships with customers and provide mentorship.

Skills

Leadership

Customer Service

Sales Planning

Job description

Department Manager, Footwear, Conestoga Mall

Apply locations Waterloo, ON

time type Full time

posted on Posted Yesterday

job requisition id JR147726

What you’ll do

• As a Department Sales Manager of Footwear, you have a passion for sports and live an active lifestyle.
• You know shoes, are keenly interested to learn more, and maybe even a sneaker head!
• You demonstrate a positive and engaged attitude when dealing with customers and employees and are responsible for coaching and developing your team.
• As an ambassador and leader of the customer experience, you look to develop relationships with customers and provide mentorship and coaching to your team to ensure the same.
• Coach and develop your department team by setting expectations, maintaining open communication, coaching continually, providing constructive feedback, and offering ongoing support.
• Build and manage a daily game and sales plan for the department.
• Create development plans for full-time staff, supporting and coaching to improve performance gaps.
• Communicate skills effectively through huddles, meetings, and coaching sessions.
• Develop and maintain a positive work environment for staff.

What you bring

• Business savvy with a customer-focused mindset, capable of planning, executing, and driving sales.
• Leadership qualities—lead by example, with a passion for coaching, developing, and inspiring your team.
• Culture and brand ambassador—pride in our brand and work.
• Proven retail management experience with a passion for people, industry, and delivering exceptional customer experiences.
• Minimum of 2 years in a retail environment, preferably at a supervisory level.
• A proven track record of business growth and excellent customer service skills.
• Interest or involvement in sports or the sporting goods industry is an asset.

About Us

At Sport Chek, we aim to find what moves you and help build your career. As Canada's destination for footwear, apparel, and sporting goods, we believe sport and activity can shape your style, relationships, and mindset. Join our collaborative network across Canada, serving customers coast-to-coast, where there's a place for you.

Our Commitment to Diversity, Inclusion, and Belonging

We foster an environment of belonging, infusing diversity, inclusion, and equity into all we do. We treat everyone with dignity and respect, regardless of religion, nationality, gender, race, age, ability, language, sexual orientation, or identity. Our purpose is to make life in Canada better.

Accommodations

Inclusion is a core value. We welcome candidates from diverse backgrounds, including racialized individuals, Indigenous peoples, 2SLGBTQIA+ community, women, and people with disabilities. If you need accommodations during the application or interview process, please inform us, and we will work to meet your needs.