Department Lead - Trees & Shrubs - Nanaimo

GARDENWORKS Canada; Nanaimo; On-site; CAD 80,000 - 100,000; Full time

Job summary

An established industry player seeks a passionate gardening enthusiast for a lead role in Nanaimo. This full-time position involves mentoring under the Department Manager while connecting guests with nature through exceptional customer service. Responsibilities include building sales, sharing gardening expertise, and ensuring product quality. With a commitment to a healthy work/life balance, the company offers a supportive culture, benefits for full-time employees, and an attractive employee discount. If you love plants and enjoy helping others, this opportunity is perfect for you!

Benefits

Medical Benefits

Vision Benefits

Dental Benefits

Employee Discount

Qualifications

• 3+ years customer service experience, preferably in a retail setting.
• Solid knowledge of trees & shrubs, including proper growing and maintenance requirements.

Responsibilities

• Building sales and supporting the brand by providing outstanding service.
• Sharing gardening knowledge and assisting guests with plant care.

Skills

Customer Service

Gardening Knowledge

Organization Skills

Microsoft Excel

Tools

POS System

Job description

GARDENWORKS is British Columbia’s largest independently owned garden centre company with 10 locations across Vancouver’s lower mainland, Vancouver Island, and South Okanagan.

At GARDENWORKS we are unapologetic about our love of plants and want to share this passion with every person who crosses our path.

Join GARDENWORKS and play a key role in our shared mission of connecting people to our natural world through plants.

GARDENWORKS Nanaimo is looking for an energetic and passionate, gardening enthusiast who is customer service focused and enjoys sharing knowledge with others! This is a lead position mentoring under the Department Manager.

Job type: Full time 40 hours per week. Salary: $21.00 – 24.00/hr

Overview Of Role

• Building sales and supporting the GARDENWORKS Brand by providing outstanding service to our guests
• Sharing your gardening knowledge - informing guests about care & maintenance of their plants, asking questions to help solve gardening concerns
• Assisting in the execution of the product flow process, including receiving, pricing, preparing product for floor, and final placement - ensuring product meets our quality standards
  
  

Is this you?

• A passion for what we do – connecting people to nature and growing!
• Solid knowledge of trees & shrubs, including proper growing and maintenance requirements
• 3+ years customer service experience, preferably in a retail setting
• Strong organization skills are self-directed, and you work effectively in a fast-paced environment
• Strength in Microsoft excel, and utilizing our POS system for sales reporting
• You believe in fostering a positive and respectful workplace - listening, looking for solutions and encouraging open communication among the team
• Flexibility to work a variety of shifts including weekends, and holidays as seasonal peaks require, including store opening and closing responsibilities
• This job requires extended periods of walking and standing, as well as the ability to lift to 50lbs and work in various weather conditions and environments
• Forklift certification or willingness to go through our in-house training program
  
  

We offer a culture that promotes a healthy, fulfilling work/life balance, benefits package for all eligible full-time employees (including medical, vision and dental), and an amazing employee discount!

GARDENWORKS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Interested applicants please apply through our website at www.gardenworks.ca/careers or forward to [e-mail]