*Dental Treatment Coordinator/Admin

The Marshall Group; Toronto; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A dynamic dental practice in Toronto is seeking an experienced Dental Treatment Coordinator to join their team. The successful candidate will manage administrative tasks, communicate treatment plans to patients, and coordinate with specialists while maintaining patient records. Strong organizational skills, a friendly demeanor, and proficiency in English are essential for this role. The position offers flexible hours between two offices, with competitive compensation based on experience.

Qualifications

• Minimum 5 years Canadian experience as a Dental Treatment Coordinator or Senior Dental Administrator.
• Excellent command of the English language both spoken and written.
• Must be organized, detail oriented, and have strong communication skills.

Responsibilities

• Support admin, plan breakdowns, and communicate recommended treatment to patients.
• Prepare and submit all pre-determinations from treatment plans.
• Schedule/confirm patient appointments, procedures, and consultations.

Skills

Organizational skills

Communication skills

Friendly personality

Multi-tasking capabilities

Tools

DDM & Tracker software

Job description

Our client located in Toronto and has 2 offices located at Spadina/Queen and Bloor/Bathurst, is looking for and experienced Dental Treatment Coordinator to join their team.

Position/Job requirement

• Minimum 5years Canadian experience as a Dental Treatment Coordinator orSenior Dental Administrator
• Must be organized, detailed oriented, have strong communication skills, a friendly personality and theability to communicate well with the team, doctors and patients.
• Position is shared and flexible between both offices
• Assist the Manager and admin team when needed
• Excellent command of the English language both spoken and written.

Job Overview:

• Typical duties includessupporting admin, plan breakdowns, communicating recommendedtreatment to patient with estimates, followingup with insurance companies and communicating to patients their coverage, specialist referrals, reviewing specialist reports and following up with patients as needed
• Doing monthly follows up for pending/outstandingtreatment to be completed, auditing charts
• Multi-tasking capabilities a must.
• Organizational skills a must.
• Greet patients in a warm and welcoming manner
• Educateand thoroughly discuss treatments after the dentist has diagnosed and reviewed treatment
• Prepare a thoroughwritten treatment plan asper doctor's instructions
• Explain benefits, recommendations and post-operative care
• Presentfees,giveestimates fortreatment, and make financial arrangements with the patient
• Prepare and submit all pre-determinations from treatment plans
• Schedule/confirm patient appointments, procedures and consultations usingDDM & Tracker software
• Prepareinstructions regarding patient’s treatments and follow ups
• Coordinate with specialist's office: send x-rays, explanatory letters etc.
• Accurately maintain charts and patient records
• Take calls from patients or specialists who have questions about treatment

Hours: Start Immediately

• Monday to Friday (9-5)
• Saturday (9-2) once every 1-2months at the Spadina/Queen location

Location:

• Toronto (Spadina/Queen and Bloor/Bathurst)

Compensation

• $24-$30 TBD depending on experience and performance

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