Dental Receptionist - Parkdale Queen West CHC

CharityVillage; Toronto; On-site; CAD 44,000 - 51,000; Full time

Job summary

A leading healthcare organization in Toronto is seeking a Dental Receptionist to provide exceptional client care and manage administrative duties in a dental practice. The ideal candidate will possess relevant qualifications such as a Dental Assisting Diploma and experience in dental settings, along with excellent communication and organizational skills. Join a dedicated and diverse team committed to equitable healthcare access.

Benefits

Group Benefits

Healthcare of Ontario Pension Plan

Qualifications

• Minimum one year experience in a dental setting.
• Proficiency in typing and use of various software applications.
• Ability to work independently and collaboratively.

Responsibilities

• Provide client-centered care and assist with administrative tasks.
• Maintain courteous and professional interactions with clientele.
• Ensure efficient running of the dental practice.

Skills

Dental terminology

Customer service

Organizational skills

Communication

Computer skills

Education

Dental Assisting Diploma

Dental Receptionist Certificate

Tools

ABELDent dental software

Job description

General Responsibilities:
Striving for excellence in client-centred care, the Dental Receptionist provides initial and ongoing telephone and personal contact with the clientele and business contacts of the Centre. The Dental Receptionist provides a courteous and professional assistance to the Centre’s clientele and visitors. The Dental Receptionist is responsible for a wide variety of administrative tasks and will perform all duties in a manner that ensures the efficient running of the dental practice.

The Dental Receptionist is accountable to the Dental Supervisor.

Qualifications:
1. Dental Assisting Diploma, Dental Receptionist Certificate or On-The-Job Training in a dental setting
2. Minimum one year experience in a dental setting and sound knowledge of dental terminology
3. Working knowledge of general administrative practices.
4. Proficiency in typing and in the use of computers and various software applications
5. Proficiency in language (s) other than English is considered an asset
6. Demonstrates ability to work independently and collaboratively within a multi-disciplinary health service environment
7. Comfortable working with a diverse client population
8. Demonstrates strong verbal and written communication skills
9. Good telephone etiquette 10. Professionalism, computer skills and organizational skills
11. Adaptability and decision making skills
12. Proficient in dental practice management software; good working knowledge of ABELDent dental software would be an asset
13. Exceptional organizational skills
14. Excellent customer service skills

Note: - Consideration will be given to applicants with experience in a dental office setting - You must be available to work during weekends, as the dental office will expand to weekends

Compensation: $44,547 to $50,021 per annum, plus Group Benefits and HOOPP (Healthcare of Ontario Pension Plan)

If you are interested in joining in a creative and dedicated team to, we want to hear from you! Applicants, please send your resume and cover letter in a single document (MS Word or PDF format only). Please apply using the form at the bottom of the PQWCHC employment page: https://pqwchc.org/contact/employment/

Job ID: 2025-039

Please also note that the successful candidate will be required to provide a police vulnerable sector check as a condition of employment, however strong consideration is made to the type of offense. Employment is conditional upon having had a full series of COVID-19 vaccinations (2 doses, plus booster within 6-12 months) 14 days before starting employment.

PQWCHC is committed to the principles of access and equity. PQWCHC is committed to reflecting the diversity of the communities it serves and we encourage applicants who reflect Toronto’s Indigenous, LGBTQ2, racial, and cultural diversity. We welcome and encourage applications from all qualified candidates, including people with disabilities. Accommodations are available on request. Parkdale Queen West CHC is in full compliance of the Ontario Human Rights Code and does not discriminate on the ground of records of offenses