Dental Receptionist - LightHouse Dental - London

Dentalcorp; London; On-site; CAD 40,000 - 60,000; Full time

Job summary

An established industry player in dental care is seeking a dedicated administrative professional to join their team. This role involves greeting patients, managing appointment schedules, and ensuring efficient communication within the office. With a focus on providing exceptional service, you'll play a crucial part in creating a welcoming environment. The company offers a competitive compensation package, career development opportunities, and a supportive work culture. If you are passionate about making a difference in patient care and enjoy working in a dynamic setting, this position could be the perfect fit for you.

Benefits

Competitive compensation

Corporate gym membership program

Discounted home and auto insurance

Employee and Family Assistance Program (EFAP)

Career development opportunities

Work-life balance and flexibility

Qualifications

• Minimum 1 year of administration experience required.
• Strong communication skills essential for patient interaction.

Responsibilities

• Greet and assist patients to ensure a positive experience.
• Manage appointment schedules and maintain patient records.
• Handle patient inquiries and process referral letters.

Skills

Administration

Communication Skills

Dental Software Programs

Job description

About us:

Conveniently located at Adelaide Street North and Sunningdale Road East, LightHouse Dental is a trusted London dental office offering comprehensive family dentistry services to the local community. We provide complete, high-quality dental care in a relaxed and welcoming environment for patients of all ages, including young children.

In addition to general dentistry, we offer specialty services such as oral surgery, endodontics (root canals), dentures, and sedation (sleep dentistry) - all in one convenient location. There’s no need to travel out of town for specialist appointments.

LightHouse Dental also provides emergency dental services in London, Ontario, for patients in need of urgent care.

As part of the Dentalcorp network, our team benefits from working alongside some of the industry’s leading clinicians while gaining access to advanced treatment technologies, training & development, and ongoing professional support.

Schedule:

Monday: 10:00 am - 6:00 pm
Wednesday: 10:00 am - 6:00 pm
Alternating weekends 9:00 am - 5:00 pm

OR

Tuesday: 10:00 am - 6:00 pm
Thursday: 10:00 am - 6:00 pm
Alternating weekends 9:00 am - 5:00 pm

Benefits of Joining Our Team:

• Competitive compensation
• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
• Attend social and CE events to network with dental professionals in your community
• Work-life balance and flexibility
• Access to modernized technology to provide optimal oral care to patients

Responsibilities:

• Greet and assist patients as they arrive; ensure a lasting positive impression for them
• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
• Effectively manage recall system and accurately maintain patient database
• Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations
• Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts

About You:

• Minimum 1 year of administration experience required
• Clinical background and experience with dental software programs required
• Strong communication skills

Contact Information:

LightHouse Dental London
1850 Adelaide St. N, #1
London, ON N5X 4B7
[phone]

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.