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*Dental Receptionist

The Marshall Group

Toronto

On-site

CAD 30,000 - 60,000

Full time

24 days ago

Job summary

A dental office located at Yonge & Sheppard is seeking a full-time Dental Receptionist. The ideal candidate has over 2 years of experience, excellent customer service skills, and the ability to manage patient relationships while handling office tasks in a dynamic environment.

Qualifications

  • 2+ years experience as a Dental Receptionist.
  • Excellent command of English, both oral and written.
  • Dynamic, energetic, and professional personality.

Responsibilities

  • Greet patients warmly and schedule appointments.
  • Verify procedures, collect payments, and submit insurance claims electronically.
  • Maintain patient charts, records, and manage office supplies.

Skills

Customer Service
Organization
Multi-tasking
Analytical Thinking
Effective Communication

Tools

Tracker software system

Job description

Dental office at Yonge & Sheppard is looking for a full-time Dental Receptionist that has a warm, friendly personality and great customer service skills.


POSITION:
  • Experienced Dental Receptionist (2+ years experience)
  • Must have excellent customer service
  • Non-Assignment Office
SOFTWARE:
  • Tracker software system (can be trained)
LOCATION: Yonge/Sheppard (Free Parking)
HOURS:
  • Mon & Weds 9-5
  • Tues 9:30-6
  • Thurs 9-5
  • Fri 9-2
COMPENSATION:
  • $26-28 depends on experience, open to discussing rate

JOB OVERVIEW:
  • Greet patients in a warm and welcoming manner

  • Make a great first impression ideally creating long term loyal patient relationships

  • Schedule/confirm patient appointments by telephone and in person

  • Send confirmation of appointments via email and telephone and make follow-up calls/emails

  • Provide patients with information regarding the dental office and direct calls appropriately

  • Verify procedures completed, collect payments, and submit insurance claims electronically

  • Receive and distribute mail, enter and scan payments and referral documents

  • Accurately maintain charts and patient records

  • Keep track of supplies and order supplies as needed

  • Make sure waiting room and reception area is clean and tidy

OTHER REQUIREMENTS:
  • Dynamic, energetic, and professional personality is key

  • Highly organized quick learner with analytical thinking that allows for effective team work

  • Must have excellent command of the English language (both oral and written)

  • Must be able to multi-task, be self-motivated and be able to work independently

  • Must be able to process high volumes of work, quickly, efficiently and accurately

PLEASE SUBMIT RESUME AS A WORD DOCUMENT
ONLY QUALIFIED CANDIDATES WILL BE CONTACTED

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