Work Term: Permanent
Work Language: English
Hours: 35 to 36 hours per week
Education: College / CEGEP
Experience: 1 year to less than 2 years
Work setting
Tasks
- Greet people and direct them to contacts or service areas
- Provide basic information to clients and the public
- Obtain and process information required to provide customer service
- Operate switchboard or telephone system
- Order office supplies
- Record and relay information
- Schedule and confirm appointments
- Send invoices
- Maintain work records and logs
- Receive and issue payments
- Perform clerical duties, such as filing, sorting, and distributing mail
- Answer telephone and relay calls and messages
- Arrange teleconferences
- Calculate billing charges
- Monitor mobile radio or telephone
- Provide directory assistance
- Provide emergency services
- Relay service to persons with disabilities
- Perform data entry
- Provide customer service
- Perform basic bookkeeping tasks
Computer and technology knowledge
- Word processing software
- MS Office
- Accounting software
- Database software
- Electronic mail
- Spreadsheet
- MS Access
- MS Excel
- MS Outlook
- MS Word
- Simply Accounting
Security and safety
Work conditions and physical capabilities
- Ability to work independently
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
- Sitting
- Combination of sitting, standing, walking
Personal suitability
- Efficient interpersonal skills
- Excellent oral and written communication
- Flexibility
- Organized
- Reliability
- Team player
- Ability to multitask
- Time management
- Maturity
Support for persons with disabilities
- Provides physical accessibility accommodations (e.g., ramps, elevators)
- Applies accessible and inclusive recruitment policies that accommodate persons with disabilities