Dental Receptionist

United Health Centers; Ontario; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading health center in Ontario is seeking a compassionate Dental Receptionist to join their team. In this role, you will be the first point of contact for patients, providing essential clerical support and ensuring a smooth patient experience. Ideal candidates will have a strong customer service orientation and previous experience in healthcare settings. Join us to make a positive impact in your community!

Benefits

Medical, Dental, and Vision insurance

Paid time off and holidays

401k plan with matching contribution

Educational Assistance

Employee discounts

Qualifications

• High School graduate or GED required.
• Training in Medical Office Assisting preferred.
• Minimum 2 years experience in a healthcare setting preferred.

Responsibilities

• Provides clerical support and promotes smooth patient flow.
• Ensures accurate patient encounter information.
• Communicates openly with supervisor and staff.

Skills

Bilingual (English/Spanish)

Customer-service oriented

Flexibility

Attention to detail

Problem-solving

Education

High School graduate or GED

Medical Office Assisting training

Tools

Intermediate computer skills

Job description

We are recruiting for front office Dental Receptionists to join our team in one of our state of the art health centers. Consider joining the team to leave a lasting impact in your local community as you can look forward to being the first point of contact for our Dental patients visiting our health centers.

Our Dental Receptionists are dedicated team members that help us elevate our patient care to new heights. In this crucial role, you are on the front lines with patients addressing each patient with care, compassion, and advocacy. If you love serving the community and caring for people, you might be our next Dental Receptionist!

Works closely with the Dental Supervisor and other members of the clinic management team to

• Provides prompt clerical support; promotes a smooth patient flow; collects and records data accurately; maintains order of the front office, equipment and supplies.
• Ensure complete and accurate information of all patient encounters and charge information
• Achieves the organizational mission to provide health care access for all the members of the community. Helps make sure patients and families get the care they need when they need it.
• Consistently and openly communicates with supervisor and all staff.
• Works flexible or extended hours where necessary.
• Participates in health center in-services and meeting, listening and respecting others’ ideas.
• Abides by Rules of Confidentiality.
  
  
  

EDUCATION

• High School graduate or GED.
• Completed training program in Medical Office Assisting from Accredited College is preferred.
  
  
  

LICENSE/CERTIFICATION

• Possess a valid Driver’s license.
  
  
  

PRIOR EXPERIENCE

• Minimum 2 years of experience in a healthcare setting, preferred.
  
  
  

SKILLS

• Bilingual (English/Spanish) is preferred but not required.
• Able to quickly build and maintain rapport with patients and providers of differing backgrounds; team player
• Customer-service oriented
• Familiar with adult learning and general training techniques
• Positive professional insight
• Flexibility and dependability
• Demonstrated good problem-solving skills; sound judgment
• Effective leadership/supervisory skills
• Modern office practices and procedures including email
• Intermediate computer skills
• Attention to detail and excellent follow-through on work tasks
• Able to handle multiple tasks simultaneously
  
  
  

PHYSICAL REQUIREMENTS

• Must be able to lift up to 20 pounds and push up to 50 pounds (on wheels).
• Must be able to hear staff on the phone and those who are served in-person, and speak clearly in order to communicate information to patients and staff.
• Must be able to read memos, computer screens, personnel forms and clinical and administrative documents.
• Must have high manual dexterity.
• Must be able to reach above the shoulder level to work, must be able to bend, squat and sit, stand, stoop, crouch, reach, kneel, twist/turn.
  
  
  

The pay range for this non-exempt position starts at $21 an hour. Our salary ranges are dependent on knowledge, skills, and experience.

In addition, our comprehensive benefits package for regular status employees includes

• Medical, Dental, and Vision insurance with low premium cost
• Paid time off and paid holidays
• 401k plan with matching contribution
• Educational Assistance
• Employee discounts and more!