Dental Operations Manager - Fort McMurray, Alberta

Peak Dental Group; Fort McMurray; On-site; CAD 60,000 - 85,000; Full time

Benefits offered by this job

Competitive salary

Full-time, permanent position

Growth opportunities

Support from senior leadership

Meaningful impact on a practice

Job summary

Fort McMurray Smiles seeks an experienced Dental Operations Manager to lead busy dental practices, owning daily operations, driving performance, and building a high-performing team.

This hands-on leader coaches both administrative and clinical staff, optimizes scheduling and workflows, and partners with senior leadership to improve profitability and patient care. A mature professional with strong communication and problem-solving is essential, with experience in dental software such as ClearDent.

Qualifications

• Minimum 3 years of dental industry experience.
• Experience in dental office management or supervision preferred.
• Strong knowledge of dental operations, scheduling, insurance, billing, and treatment coordination.
• Proven leadership, organizational and problem-solving abilities.
• Ability to handle performance conversations and accountability.
• Familiarity with dental software such as ClearDent.

Responsibilities

• Oversee daily clinic operations ensuring efficiency and patient care.
• Lead, coach, and hold administrative and clinical team members accountable.
• Manage staffing, scheduling, employee performance, and operational workflows.
• Monitor production, collections, treatment acceptance, and KPIs.
• Improve scheduling efficiency, patient retention and practice profitability.
• Address patient and employee concerns professionally and effectively.
• Work with senior leadership to implement operational improvements and achieve goals.

Skills

Dental operations

Leadership

Scheduling & workflow

Performance management

Dental software

Problem solving

Tools

ClearDent

Job description

About the Position:

Fort McMurray Smiles is looking for an experienced, confident, and results-driven Dental Operations Manager to lead the daily operations of our busy dental practices.

We are seeking a mature, professional leader with a strong dental background who can take ownership of operations, motivate employees, maintain accountability, and drive practice performance.

This is a hands-on leadership position, ideal for someone who enjoys being involved in daily clinic activities, solving problems, and building a high-performing team.

Key Responsibilities:

• Oversee daily clinic operations, ensuring efficiency and exceptional patient care.
• Lead, coach, and hold administrative and clinical team members accountable.
• Manage staffing, scheduling, employee performance, and operational workflows.
• Monitor production, collections, treatment acceptance, and key performance indicators.
• Improve scheduling efficiency, patient retention, and practice profitability.
• Address patient and employee concerns professionally and effectively.
• Work closely with senior leadership to implement operational improvements and achieve practice goals.

Qualifications:

• Minimum 3 years of dental industry experience required.
• Previous dental office management or supervisory experience strongly preferred.
• Strong understanding of dental practice operations, scheduling, insurance, billing, and treatment coordination.
• Proven leadership, organizational, and problem-solving abilities.
• Comfortable managing performance expectations and having difficult conversations when necessary.
• Experience with ClearDent or similar dental software is an asset.
• Ability to work independently, take initiative, and follow through.

What We're Looking For:

We want a leader who is confident, approachable, organized, and accountable. Someone who leads by example, makes sound decisions, and takes pride in running a successful practice.

What We Offer:

• Competitive annual salary of $60,000–$85,000, based on experience.
• Full-time, permanent employment.
• Opportunities for professional growth.
• Support from senior leadership.
• The opportunity to make a meaningful impact on an established dental practice.