Dental Clinic, Administrative Support

NAIT; Edmonton; On-site; CAD 40,000 - 55,000; Full time

Job summary

NAIT is seeking a friendly and customer service-focused individual for a temporary role in their Dental Programs Team. The position involves managing client bookings, maintaining databases, and guiding students in reception duties. This is a short-term position until May 30th, 2026, with the potential for extension, located in Edmonton.

Qualifications

• 5 years of related dental experience preferred.
• Willing to learn dental policies and procedures.
• Knowledge of client interaction and database management.

Responsibilities

• Manage client bookings and payments.
• Maintain client databases for dental patients.
• Orient and guide students in reception duties.

Skills

Interpersonal Skills

Customer Service Skills

Adaptability

Communication Skills

Education

Completion of grade 12

Tools

Microsoft Office Suite

Dental Software

Job description

In order to ensure your application is received byNAIT for thorough review and consideration, please apply directly through our Careers siteat www.nait.ca / careers

Please Note : This is a temporary position ending on or before May 30th, 2026 with the possibility of extension.

We are looking for an individual with a friendly, welcoming attitude and customer service focus to join our Dental Programs Team.

Key Responsibilities :

Manage client bookings and taking payments and submitting insurance documents

Maintain client databases for dental assisting and denturist patients to include processing mail and appointments

Receiving and directing visitors and incoming enquiries

Orienting and guiding students in reception duties

May assist with ordering supplies, scheduling meetings, data entry and special event activities

Contribute to dental clinic operations through process improvement

Skills & Abilities :

The successful candidate must have an excellent working knowledge of denturist and dental clinics and exhibit strong interpersonal, and customer service skills, adapt easily to change and espouse continuous quality improvement with a strong focus on student success and satisfaction.

Willing to learn and understand the policies, processes and procedures that pertain to the dental programs

Have effective oral and written communication skills to support a high-quality client experience

Must have experience working in a dental and / or denturist office

Excellent verbal and written communication skills are required to interact with others

Knowledge of Microsoft Office suite (Outlook, Word, Excel) as well as dental software

Qualifications :

Completion of grade 12

5 years of related experience - preferred

Equivalencies may be considered

Applicants with education credentials earned outside of Canada should have their credentials evaluated by World Education Services or the International Qualifications Assessment Service (IQAS).